SOCi

SOCi is an AI-powered platform built for multi-location businesses that need to manage local search, social media, online reviews, ads, and customer conversations at scale. Instead of juggling separate tools for each location, you get a single system where autonomous AI agents handle the repetitive work across hundreds or thousands of storefronts. The platform focuses on improving local visibility in AI-driven search, Google Business Profile ecosystems, and social networks while keeping every location's brand voice consistent.

How does it work? SOCi deploys several specialized agents: Genius Search Agent analyzes location data and automatically tweaks local listings to improve search rankings. Genius Social Agent creates a monthly social content calendar, posts updates, and replies to engagements. Genius Reputation Agent reads every incoming review and writes a timely, on-brand response. There are also tools for building local landing pages (Pages), generating hyper-localized ad campaigns (Boost & Ads), running localized chatbots (Chat), collecting customer feedback (Surveys & Forms), and offering store locators (Locator). Each agent is trained on the brand's guidelines and can execute tasks independently, freeing marketing teams from manual coordination.

This platform is most useful for enterprise brands with many physical locations — think retail chains, restaurant groups, franchise networks, or service companies with dozens or hundreds of branches. Marketing teams who currently spend hours updating listings, replying to reviews, and scheduling social posts across locations will find the biggest time savings. SOCi claims its agentic workforce has already recaptured nearly $2.1 billion in brand value by ensuring every local touchpoint is optimized and consistent.