Call Answering

Klearcom

Automated IVR testing tool — map call flows, test audio quality, and validate speech recognition in over 100 countries.

klearcom.com

Verified

Quick facts
What is it	Automated IVR testing tool — map call flows, test audio quality, and validate speech recognition in over 100 countries.
Pricing	Contact for Pricing
Free tier	No
Platform	Web Application
Best for	ensuring IVR menus work correctly globally, identifying poor audio quality in customer call paths
Domain registered	2020

Data updated Aug. 1, 2026

What does Klearcom do?

Klearcom is a tool for automated testing of Interactive Voice Response (IVR) systems. It helps businesses ensure their phone-based customer service works correctly by automatically calling their numbers, navigating the menus, and reporting on what happens. The tool maps the entire IVR structure, transcribes messages in over 100 languages, and checks if call transfers function properly. It's designed to catch issues before customers do, from broken menu options to unclear audio.

What sets Klearcom apart is its focus on replicating the real customer experience from anywhere in the world. Instead of testing from a single location, it uses local call servers in over 100 countries to show exactly what a caller in France or Japan would hear. It measures audio quality using the standard MOS score at every step of the call and can test speech recognition systems with different languages, accents, and speaking styles. No integration with a company's internal systems is needed; you just provide the phone number to test.

This tool is most useful for large companies with global customer bases and complex phone support systems. Customer experience managers use it to proactively find and fix problems in their IVR, preventing customer frustration and lost calls. Telecom and contact center providers can use it to guarantee service quality for their clients. It turns a manual, time-consuming audit process into an automated, ongoing check.

Call Answering Text-to-Speech Transcription Voice Assistants

#audio-quality#call automation#contact center#customer experience#ivr-testing#qa testing#speech recognition

Key features

What makes it stand out

Automated IVR mapping with zero system integration required

Localized testing from servers in 100+ countries for authentic CX

Speech IVR and voicebot validation for multiple languages and accents

Audio quality measurement using ITU standard MOS at every call stage

Call flow and transfer verification to ensure correct routing

Who is Klearcom for?

Who benefits most from this tool

ensuring IVR menus work correctly globally

identifying poor audio quality in customer call paths

validating speech recognition for different languages

Trust & presence

Domain Domain registered 2020

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