Quidget
AI customer support platform — handles live chat, email, and voice queries 24/7 by learning from your website and FAQs.
| What is it | AI customer support platform — handles live chat, email, and voice queries 24/7 by learning from your website and FAQs. |
|---|---|
| Pricing | Freemium — from $99/mo |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Best for | automating repetitive customer queries, providing 24/7 support coverage |
| Domain registered | 2023 |
Data updated Aug. 1, 2026
What does Quidget do?
Quidget is an AI agent platform designed to automate customer support. It works by training on your company's website content, FAQs, and knowledge base, then deploys this knowledge to handle customer inquiries across multiple channels. You can set it up in about two minutes, and it immediately begins providing answers to common questions like 'How do I reset my password?' or 'Where is my order?' without human intervention.
The platform stands out by offering three main interaction modes: a live chat widget for your website, email support automation that works within Gmail, and a voice AI agent for telephone support. It connects with existing tools like Zendesk, Freshdesk, Slack, and WhatsApp, fitting into your current workflow rather than replacing it. The company claims it can automate up to 80% of support tickets and reduce response times by 63%.
This tool is most beneficial for businesses with repetitive customer queries, particularly e-commerce stores and SaaS companies. It helps support teams focus on complex issues by handling the routine questions, eliminates weekend backlogs, and ensures customers get instant answers at any time of day. Case studies show companies like Softorino have reduced their support ticket volume by 35% using Quidget.
Key features
What makes it stand outWho is Quidget for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardPro
- 10,000 responses/mo
- 5 AI chatbots
- 2,000 sources for training per chatbot
- 3 Seats per chatbot
- Live chat
- Human handoff
- Multi-lingual AI agent
- Templates
- Integrations
- Instant chat translation
- AI Summaries
- API access
Pro Plus
Everything in Pro, plus:
- 50,000 responses/mo
- 10 AI chatbots
- 10,000 sources for training per chatbot
- 5 Seats per chatbot
- Concierge service (+$500)
- Dedicated Slack Channel
- Priority support
- Remove "Powered by Quidget"
Enterprise
Everything in Pro Plus, plus:
- Flexible limits
- Custom integrations
- Early access to new features
- Tailored onboarding
- Dedicated account manager
Trust & presence
Gallery
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