ReleaseDock
All-in-one customer support widget with AI agent, help center, changelog, and live chat — hosted on your domain.
| What is it | All-in-one customer support widget with AI agent, help center, changelog, and live chat — hosted on your domain. |
|---|---|
| Pricing | Paid |
| Free tier | No |
| Platform | Web Application |
| Best for | handling customer support queries with AI assistance, publishing product updates and changelogs |
| Domain registered | 2026 |
Data updated June 20, 2026
What does ReleaseDock do?
ReleaseDock is a unified customer support platform that replaces multiple tools with one embeddable widget. It combines live chat, an AI-powered support agent, a searchable help center, and product update changelogs into a single interface that sits on your website or app. Everything is branded to match your company and hosted on your own domain, giving customers a seamless support experience without leaving your product.
The platform stands out by using AI to handle routine queries automatically. The AI agent answers questions by pulling information directly from your help center articles and always cites its sources. When it encounters a question it can't answer confidently, it smoothly hands off the conversation to a human agent with the full transcript attached. This means your team only deals with complex issues while the AI handles repetitive FAQs.
This tool is ideal for SaaS companies, product teams, and customer support departments that want to reduce ticket volume while providing instant help. It's particularly useful for startups and growing businesses that need professional support infrastructure without complex integrations. Teams can deflect common questions automatically while keeping human support available for more nuanced issues, all managed from one clean dashboard.
Key features
What makes it stand outWho is ReleaseDock for?
Who benefits most from this toolPricing
Lifetime Deal
- 250 AI conversations per month
- 0.02 AI conversation overage rate
- Unlimited changelogs & projects
- Rich block-based editor with slash commands
- Embeddable widget with custom branding
- Public changelog page with custom slug
- Knowledge base with article feedback
- Support inbox with email channel
- AI support agent, 250 conversations/mo, then $0.02 each
- Email notifications to subscribers
- Labels, categories & status filters
- Analytics & view tracking
- Reactions & emoji feedback
- Cover images & media uploads
- API access & webhook integrations
- Priority support
- All future products & features
Trust & presence
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