AI Agent

Voiceflow ai

Voiceflow is the leading conversation design platform used by 100,000+ people from companies big and small to build Assistants together. Whether it’s customer support or personal automation, you can collaboratively design, prototype and build Assistants of any scale or complexity on Voiceflow. Give Voiceflow a try today at Voiceflow.com

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voiceflow.com

Verified API available Free tier ~7.1k monthly visits

Quick facts
What is it	Voiceflow is the leading conversation design platform used by 100,000+ people from companies big and small to build Assistants together. Whether it’s customer support or personal automation, you can collaboratively design, prototype and build Assistants of any scale or complexity on Voiceflow. Give Voiceflow a try today at Voiceflow.com
Pricing	Freemium — from $60/mo
Free tier	Yes
Platform	Web Application
API	Yes
Best for	automating customer service tickets, building AI financial copilots
Domain registered	2003

Data updated Aug. 1, 2026

What does Voiceflow ai do?

Voiceflow is a visual development platform that lets teams design, build, and deploy AI agents for both voice and chat interfaces without writing code. You create conversational workflows using a drag-and-drop interface, connecting different components like user inputs, AI responses, API integrations, and decision logic. The platform handles the complexity of natural language processing and voice synthesis behind the scenes.

What sets Voiceflow apart is its team collaboration features and enterprise-grade capabilities. Multiple team members can work simultaneously on agent designs with version control and commenting. The platform offers deep customization options, including custom code blocks for developers, extensive API integrations (Salesforce, Zendesk, Shopify), and detailed analytics to monitor agent performance. It supports both text-based chat agents and human-like voice agents for phone systems.

This tool primarily benefits product teams and customer support departments in medium to large businesses. Real-world use cases include automating customer service tickets, creating AI financial copilots, handling e-commerce inquiries, and building internal AI applications. Companies like Trilogy have used it to resolve 70% of support tickets automatically, while financial services use it for regulated customer interactions with built-in guardrails.

AI Agent Calls Customer experience

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Key features

What makes it stand out

Drag-and-drop interface for building conversational workflows without coding

Support for both voice agents (phone calls) and chat agents in one platform

Team collaboration tools with version control and simultaneous editing

Enterprise integrations with CRM, analytics, and e-commerce systems

Custom code blocks and APIs for advanced customization and extensibility

Who is Voiceflow ai for?

Who benefits most from this tool

automating customer service tickets

building AI financial copilots

creating e-commerce support agents

Pricing

Free tier available — start without a credit card

Starter

Free

2 agents
100 credits
2 projects
1 workspaces
50 knowledge sources
1 test user personas
7 version history days
1 concurrent voice calls
6 transcript history months
500 knowledge base table rows limit
1 workspace
50 knowledge sources
Basic LLM models
2 agents
1 concurrent voice call
Customizable chat embed
Dialog API
Transcripts dashboard
Analytics dashboard
Community support forums

Pro

$60.0/month

$54.0/month billed yearly

Everything in Starter, plus:

20 agents
20 projects
2 workspaces
3,000 knowledge sources
5 test user personas
30 version history days
5 concurrent voice calls
6 transcript history months
5,000 knowledge base table rows limit
2 workspaces
3K knowledge sources
All LLM models
Up to 20 agents
5 concurrent voice calls
User permissions
Voiceflow email and chat support

Business

$150.0/month

$135.0/month billed yearly

Everything in Pro, plus:

unlimited projects
5 workspaces
unlimited version history
10,000 knowledge sources
unlimited test user personas
15 concurrent voice calls
6 transcript history months
1,000,000 knowledge base table rows limit
5 workspaces
10K knowledge sources
LLM fallback models
Unlimited agents
Priority support
15 concurrent voice calls
Custom widget privacy
LLM fallback models
12-hour support response time

Enterprise

Custom

Everything in Business, plus:

unlimited agents
unlimited projects
unlimited workspaces
unlimited version history
unlimited knowledge sources
unlimited test user personas
6 transcript history months
1,000,000 knowledge base table rows limit
Unlimited product usage
Agent CMS
Custom & private cloud
Dedicated training
Professional services
Migration services
Custom LLM support
Custom contracting
Custom widget privacy
User management
Single-Sign-On (SSO)
Bring your own LLM
Private cloud hosting (AWS)
Custom SLA
Dedicated account manager
Tailored team training
15-minute support response time

Trust & presence

Search presence Top 100k site

Domain Domain registered 2003

Gallery

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Voiceflow ai — pricing page — Pricing page

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