Chatrace
Create AI chatbots for customer support, sales, and marketing across multiple messaging platforms like Messenger, WhatsApp, and Instagram.
| What is it | Create AI chatbots for customer support, sales, and marketing across multiple messaging platforms like Messenger, WhatsApp, and Instagram. |
|---|---|
| Pricing | Paid — from $39/mo |
| Free tier | No |
| Platform | Web Application |
| API | Yes |
| Works with | Integrately, n8n |
| Best for | automating customer inquiries on social media, qualifying sales leads through chat |
| Domain registered | 2021 |
Data updated Aug. 1, 2026
What does Chatrace do?
Chatrace is a platform designed to help businesses automate customer support, sales, and marketing through AI agents. It allows users to build and deploy chatbots across popular messaging channels such as Messenger, WhatsApp, Instagram, TikTok, SMS, Viber, Telegram, and web chat. The platform integrates with various AI models, including OpenAI ChatGPT, Claude AI, and Google Gemini, to power its conversational agents.
Users can train these AI agents using their own business data and files, enabling them to answer customer questions, qualify leads, and guide customers through the buying process. Chatrace features a drag-and-drop interface for creating conversation flows, making it accessible for users without coding skills. It also offers an omnichannel inbox for managing all customer conversations from a single place, along with features like human takeover for complex interactions and the ability to send broadcasts and campaigns.
Chatrace is ideal for small business owners, marketing teams, and customer support departments looking to scale their communication efforts. It helps automate routine inquiries, improve response times, and streamline lead qualification, freeing up human agents for more complex tasks. The platform also offers a whitelabel solution for agencies to launch their own branded AI communication platforms.
Key features
What makes it stand outWho is Chatrace for?
Who benefits most from this toolPricing
Pro
- AI-powered customer conversations
- Omnichannel inbox with human takeover
- CRM & sales pipelines
- Facebook & Instagram comment automation
- Access to all integrations
- Support (24/7)
- 5 team members included *
- 3000 Contacts *
Whitelabel
- Unlimited team members per client account
- Unlimited messages per client account
- Unlimited channels per client account
- Use your own brand domain
- Use your own brand name and logo
- Charge your customers any price you want
- Get priority support
- 50 client accounts included
- 500,000 contacts
Trust & presence
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