Fluent Support
WordPress support ticket plugin — manage customer tickets from a clean dashboard with AI-powered replies
| What is it | WordPress support ticket plugin — manage customer tickets from a clean dashboard with AI-powered replies |
|---|---|
| Pricing | Paid |
| Free tier | No |
| Platform | Web Application |
| API | Yes |
| Works with | n8n |
| Best for | Managing customer support tickets from WordPress dashboard, Responding to inquiries faster with AI-generated reply suggestions |
| Domain registered | 2020 |
Data updated Aug. 1, 2026
What does Fluent Support do?
Fluent Support is a WordPress plugin that turns your site into a full-featured help desk. It lets you receive, organize, and reply to customer support tickets directly from your WordPress dashboard. No need to jump between separate apps or pay for an external service — it all lives inside your existing site. The plugin handles ticket creation via a customer portal and email, so your team has one inbox to manage.
The interface is built for speed. You can filter tickets by priority, status, response count, and more. The reply box includes internal notes, file attachments, shortcodes, and pre-made templates. Fluent Support also integrates with OpenAI: it can generate draft replies based on the ticket context, summarize lengthy conversations, and adjust the tone of your response with one click. It connects with Slack, Telegram, Discord, WhatsApp, and popular WordPress plugins for e-commerce, CRM, LMS, and membership sites.
This tool is best for WordPress website owners who want a simple, self-hosted support system. It works for online stores, digital agencies, SaaS teams, and service providers. If you already run a WordPress site and want to manage customer support without adding another monthly subscription, Fluent Support is a practical choice.
Key features
What makes it stand outWho is Fluent Support for?
Who benefits most from this toolPricing
Single Site License
- 1 domains
- 10 business email piping
- 1-domain license
- 10-business-email piping
- Unlimited email parsing
- 1-year plugin update
- 1-year priority support
- Filter and sort
- Advanced search
- File sharing
- Unlimited tickets
- Ticket tags
- Custom priorities
- Email inbox
- Ticket bookmark
- Merge tickets
- Collision detection
- Draft mode
- Auto draft save
- Silent close
- Saved replies
- Delay tracking
- Email CC
- Advanced search save
- Unlimited agents
- Custom fields
- Custom registration fields
- Custom portal
- Mobile responsive
- Gutenberg block editor
- Unlimited attachment
- Email notifications
- Agent signature
- Premium support
- AI-powered
- Agent management
- Ticket handover
- Dynamic shortcode
- Internal notes
- Auto agent assign
- Ticket auto close
- Keyboard shortcuts
- Team performance
- Individual reports
- Daily activity trends
- Dashboard widgets
- Activity logs
- AI activity log
- Agent time tracking
- Workflows
- Rest API
- Incoming webhook
- Integrations (20+)
- Email verification
- Two-factor authentication
Agency License
- 5 domains
- 50 business email piping
- 5-domain license
- 50-business-email piping
- Unlimited email parsing
- 1-year plugin update
- 1-year priority support
- Filter and sort
- Advanced search
- File sharing
- Unlimited tickets
- Ticket tags
- Custom priorities
- Email inbox
- Ticket bookmark
- Merge tickets
- Collision detection
- Draft mode
- Auto draft save
- Silent close
- Saved replies
- Delay tracking
- Email CC
- Advanced search save
- Unlimited agents
- Custom fields
- Custom registration fields
- Custom portal
- Mobile responsive
- Gutenberg block editor
- Unlimited attachment
- Email notifications
- Agent signature
- Premium support
- AI-powered
- Agent management
- Ticket handover
- Dynamic shortcode
- Internal notes
- Auto agent assign
- Ticket auto close
- Keyboard shortcuts
- Team performance
- Individual reports
- Daily activity trends
- Dashboard widgets
- Activity logs
- AI activity log
- Agent time tracking
- Workflows
- Rest API
- Incoming webhook
- Integrations (20+)
- Email verification
- Two-factor authentication
50 Sites License
- 50 domains
- 500 business email piping
- 50-domain license
- 500-business email piping
- Unlimited email parsing
- 1-year plugin update
- 1-year priority support
- Filter and sort
- Advanced search
- File sharing
- Unlimited tickets
- Ticket tags
- Custom priorities
- Email inbox
- Ticket bookmark
- Merge tickets
- Collision detection
- Draft mode
- Auto draft save
- Silent close
- Saved replies
- Delay tracking
- Email CC
- Advanced search save
- Unlimited agents
- Custom fields
- Custom registration fields
- Custom portal
- Mobile responsive
- Gutenberg block editor
- Unlimited attachment
- Email notifications
- Agent signature
- Premium support
- AI-powered
- Agent management
- Ticket handover
- Dynamic shortcode
- Internal notes
- Auto agent assign
- Ticket auto close
- Keyboard shortcuts
- Team performance
- Individual reports
- Daily activity trends
- Dashboard widgets
- Activity logs
- AI activity log
- Agent time tracking
- Workflows
- Rest API
- Incoming webhook
- Integrations (20+)
- Email verification
- Two-factor authentication
Trust & presence
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