Msg91

Cloud communication platform — send SMS, email, WhatsApp, and voice messages via APIs

Verified API available Works with Integrately · n8n
Quick facts
What is it Cloud communication platform — send SMS, email, WhatsApp, and voice messages via APIs
Pricing Unknown
Platform Web Application
API Yes
Works with Integrately, n8n
Best for sending transactional notifications and alerts, running marketing campaigns via email, SMS, and WhatsApp
Domain registered 2008

Data updated Aug. 1, 2026

What does Msg91 do?

Msg91 is a cloud communication platform that lets businesses send messages across SMS, email, WhatsApp, RCS, voice, and push notifications through a single set of APIs. It handles transactional alerts, promotional campaigns, OTP verification, and two-way conversations. The platform processes over 2.5 billion API calls per month and is used by companies like Xiaomi, Unacademy, and Razorpay.

The platform is organized into four main applications: Hello (a contact center for ticketing and chat), Campaign (event-based automation), Segmento (customer data platform for segmentation), and OTP (multichannel verification). Each channel — SMS, email, WhatsApp, voice, and virtual numbers — has its own dedicated API and dashboard. Msg91 also includes utility tools like a URL shortener and a knowledge base app. The APIs are documented at docs.msg91.com, and there are integrations with popular platforms.

Msg91 works well for developers who want to add messaging capabilities to their apps without building infrastructure from scratch. It's also useful for marketing teams running email or WhatsApp campaigns, and for customer support teams using the Hello ticketing system. The platform scales from startups to large enterprises, with pricing based on usage per channel.

#cloud communication#communication platform#customer engagement#email api#otp-verification#sms api#whatsapp api

Key features

What makes it stand out
01
Send transactional and promotional SMS, email, WhatsApp, and voice messages through a single API
02
Multichannel OTP verification with fast delivery and fallback options
03
Event-based automation (Campaign) to trigger messages based on user actions
04
Contact management and segmentation (Segmento) for targeted campaigns
05
URL shortener and knowledge base app included as utility tools

Who is Msg91 for?

Who benefits most from this tool
sending transactional notifications and alerts
running marketing campaigns via email, SMS, and WhatsApp
verifying user identity with OTPs

Trust & presence

Domain Domain registered 2008

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