Nuacom
Cloud-based business phone system and call center software for teams of all sizes
| What is it | Cloud-based business phone system and call center software for teams of all sizes |
|---|---|
| Pricing | Paid — from €25/mo |
| Free tier | No |
| Platform | Web Application |
| API | Yes |
| Works with | n8n |
| Best for | managing inbound and outbound sales calls, running a customer support hotline |
| Domain registered | 2003 |
Data updated Aug. 1, 2026
What does Nuacom do?
Nuacom is a cloud-based business phone system and call center software designed to handle sales and support calls for companies of any size. It replaces traditional office phone lines with a VoIP platform that runs entirely in the browser or on desktop apps. The system offers features like automatic call routing, IVR menus, call recording, and real-time analytics. It also supports messaging channels, including WhatsApp integration, so teams can manage conversations from one central hub.
The platform works like a standard PBX but without the hardware. Users set up extensions, numbers, and ring groups through an online dashboard. What makes Nuacom stand out is its focus on simplicity — it gives small businesses enterprise-level phone features without requiring IT expertise. Features like call queuing, whisper coaching, and detailed reporting help teams improve call outcomes. The software integrates with common CRM tools to log calls automatically, and its analytics let managers see call volumes, wait times, and agent performance at a glance.
Nuacom is best suited for sales teams, customer support departments, and remote workforces that need a reliable, scalable phone system. A real estate agency might use it to route incoming leads directly to agents, while a call center could rely on its queuing and reporting tools to manage high call volumes. It also works well for small businesses that want a professional phone presence with minimal setup. While Nuacom does not offer AI-powered features like voicebots or smart transcription, it delivers solid, no-nonsense voice communication with the flexibility of the cloud.
Key features
What makes it stand outWho is Nuacom for?
Who benefits most from this toolPricing
Unlimited
- 4 min users
- €15 fax to email
- Free inbound calls
- 6 months call recording
- €9 nuacom AI addon
- €5/user/month data retention up to
- 1 per account local number included
- €5/month additional numbers from
- Unlimited calls to 30+ countries*
- 2-way Business Text Messaging*
- SMS Campaign*
- Desktop & Mobile App access
- Virtual Queue, Group extensions, Ring Strategies
- Call Reports & Analytics
- Automated Call Recording
- Auto-Attendant, Voice Menu (IVR)
- Text-to-Speech Announcements
- Opening Hours, Time-based Rules
- HubSpot CRM Integration
- Personalised onboarding and training
- Data Retention Policy
- Call Auto Tagging
- WhatsApp Business (Add-on!)
- NUACOM AI Call Insights (Add-on!)
- And 40+ other features and add-ons
Enterprise
Everything in Unlimited, plus:
- 2 min users
- €15 fax to email
- Free inbound calls
- 6 months call recording
- €9 nuacom AI addon
- €5/user/month data retention up to
- 1 per user local number included
- €5/month additional numbers from
- Advanced Call Reporting
- Live Calls Wallboard
- Live Call Coaching
- Queues Log In / Log Out
- Queue Position Announcement
- Queue Call Back Request
- After-call Wrap-up Time
- CRM/Helpdesk Integrations
- Custom Reporting
- Auto Dialer
- Softphone Announcements
- Video Calling
- WhatsApp Business (Add-on!)
- NUACOM AI Call Insights (Add-on!)
- And 40+ other features and add-ons
Custom
- Build your own plan
- Mix & Match Subscription
- Volume Discount
- API Developer Support
- Dedicated Account Manager
- Premium SLA
- Custom Development
- And 40+ other features and add-ons
Trust & presence
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