Placetel
Cloud-based phone system for businesses — manage calls, extensions, and voicemail from a web dashboard
| What is it | Cloud-based phone system for businesses — manage calls, extensions, and voicemail from a web dashboard |
|---|---|
| Pricing | Unknown |
| Platform | Web Application |
| API | Yes |
| Works with | Make, Zapier |
| Best for | setting up a business phone system without hardware, routing calls to remote employees |
Data updated Aug. 1, 2026
What does Placetel do?
Placetel is a cloud-based phone system for businesses that replaces traditional on-premise PBX hardware. It lets companies set up a virtual phone network with extensions, call routing, voicemail, and auto-attendants — all managed from a web dashboard. There's no physical equipment to install; users make and receive calls through the Placetel app on their computer or smartphone, or through desk phones that connect over the internet.
The system is built for flexibility. You can create custom call flows, forward calls to any device, and set up business hours and holiday schedules. Placetel integrates with popular CRM tools like Salesforce and HubSpot, so incoming calls can automatically pull up customer records. It also offers analytics on call volume and duration. The mobile app works on iOS and Android, letting employees take their business line anywhere.
Placetel is best suited for small to medium businesses that want a professional phone system without the cost and complexity of traditional hardware. It's useful for remote teams, sales departments, and customer support teams that need reliable call routing and integration with existing software. The pricing is per-user per-month, with no long-term contracts required.
Key features
What makes it stand outWho is Placetel for?
Who benefits most from this toolTrust & presence
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Works with Make
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