Simplesat
Collect CSAT and NPS feedback with customizable surveys, analyze results, and act on insights in real-time.
| What is it | Collect CSAT and NPS feedback with customizable surveys, analyze results, and act on insights in real-time. |
|---|---|
| Pricing | Paid — from $119/mo |
| Free tier | No |
| Platform | Web Application |
| API | Yes |
| Works with | Integrately, Make, n8n |
| Best for | measuring customer satisfaction scores (CSAT and NPS), collecting and analyzing customer feedback to improve service |
| Domain registered | 2016 |
Data updated Aug. 1, 2026
What does Simplesat do?
Simplesat is a customer feedback survey tool that lets you collect CSAT (Customer Satisfaction Score) and NPS (Net Promoter Score) data through fun, customizable surveys. The surveys reflect your brand's look and feel, which encourages higher response rates. Once responses come in, Simplesat's analytics dashboards give you a clear overview of satisfaction trends, with the option to dive deeper or create custom reports. You can also set up instant notifications via Slack, Microsoft Teams, or email so you never miss an insight.
What sets Simplesat apart is how it turns feedback into action. After a survey, customers can click a review button that posts positive feedback directly to your website or syncs with your CRM to identify your biggest fans. The tool integrates with platforms like HubSpot, Salesforce, and others, making it easy to plug into your existing workflow. Setup is straightforward, and the support team is known for being responsive.
Simplesat is best for customer success and marketing teams who want a simple, effective way to gauge customer happiness and amplify positive word-of-mouth. It's also useful for any business that wants to close the feedback loop quickly without drowning in complex data. The focus is on ease of use and practical insights, not AI hype.
Key features
What makes it stand outWho is Simplesat for?
Who benefits most from this toolPricing
Standard
- 5 account users (unlimited team members!)
- 1k monthly responses
- Unlimited surveys
- Unlimited support agents
Pro
Everything in Standard, plus:
- Multi-brand support
- Custom CSS
Elite
Everything in Pro, plus:
- Custom email templates
Enterprise
Everything in Elite, plus:
- Usage based pricing
- Directory Sync
- Design and code support
- Dedicated CSM
- Enterprise SSO
Trust & presence
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