Timelines

Sync WhatsApp conversations to your CRM, manage multiple numbers from one shared inbox, and automate workflows with AI

timelines.ai

Verified API available Works with Zapier ~1.4k monthly visits

Quick facts
What is it	Sync WhatsApp conversations to your CRM, manage multiple numbers from one shared inbox, and automate workflows with AI
Pricing	Paid — from $25/mo
Free tier	No
Platform	Web Application
API	Yes
Works with	Zapier
Best for	Syncing WhatsApp conversations to CRM records for lead tracking, Managing multiple business WhatsApp numbers from one shared inbox
Domain registered	2018

Data updated Aug. 1, 2026

What does Timelines do?

Timelines is a WhatsApp CRM integration platform that syncs conversations from multiple WhatsApp numbers directly into your CRM, gives you a shared team inbox, and lets you automate repetitive messaging tasks. It works with popular CRMs like HubSpot, Pipedrive, monday.com, Zoho, Salesforce, and Close CRM — you connect your existing WhatsApp accounts (personal or business) with a QR scan and start managing everything from one dashboard.

The core idea is simple: instead of juggling several phones or WhatsApp Web tabs, you get a unified inbox where your team can see all conversations, assign them to specific people, add internal notes, and track lead progression. The workflow builder uses a visual drag-and-drop interface to set up automations — like auto-replying based on keywords, routing chats to the right department, or updating CRM fields when a conversation finishes. You can also send broadcast messages to thousands of contacts, personalized with CRM data. Timelines claims a 2-minute setup and offers a 10-day free trial with no credit card.

This tool is built for sales and support teams that handle high volumes of WhatsApp messages — think real estate agents, customer success teams, or any business with multiple WhatsApp lines. It's especially useful if you already use a CRM and want to avoid manual data entry. The AI component helps automate responses and workflows, but the main value is in consolidation: bringing all WhatsApp conversations into one place and connecting them to your existing tools.

Automation & Integration — Other Integration Platform (iPaaS)Workflow Automation

#ai automation#collaboration#hubspot integration#mass messaging#sales tool#shared inbox#whatsapp crm#workflow-builder

Key features

What makes it stand out

Sync unlimited WhatsApp numbers directly to CRMs like HubSpot, Pipedrive, and Salesforce

Manage all WhatsApp conversations from a single shared team inbox with real-time collaboration

Send mass broadcast campaigns to thousands of contacts with personalized messages

Build visual drag-and-drop automation workflows with no coding required

Auto-route conversations, track lead progression, and update pipeline stages automatically

Who is Timelines for?

Who benefits most from this tool

Syncing WhatsApp conversations to CRM records for lead tracking

Managing multiple business WhatsApp numbers from one shared inbox

Sending targeted broadcast campaigns and automating follow-ups

Pricing

CRM Integration

$25.0/month

Pipedrive, HubSpot, Zoho, monday.com, Salesforce integrations
Zapier and Make.com native integration
ChatGPT integration
Chrome Extension
Public API + Webhooks
Workflow Builder
Auto-response and AI
Assign responsible team member
Label chats

Shared Inbox

$40.0/month

Everything in CRM Integration, plus:

Full shared inbox access for all team members
Filter views for all team members
Unlimited chat history access
500 mass messaging credits per seat
10 MB media attachment size
Start new WhatsApp chats from Shared Inbox

Mass Messaging

$60.0/month

Everything in Shared Inbox, plus:

2,000 mass messaging credits per seat
50 MB media attachment size
Mass Messaging campaigns
Bulk Reply campaigns

Trust & presence

Domain Domain registered 2018

Gallery

Click any image to enlarge

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