Chatzy AI
AI platform that replies to every customer in under 5 seconds across WhatsApp, voice, web, Instagram, and more.
| What is it | AI platform that replies to every customer in under 5 seconds across WhatsApp, voice, web, Instagram, and more. |
|---|---|
| Pricing | Freemium — from $49/mo |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Best for | automating lead qualification and follow-ups on WhatsApp and web chat, handling routine customer support queries with AI and escalating complex ones to humans |
| Domain registered | 2023 |
Data updated Aug. 1, 2026
What does Chatzy AI do?
Chatzy AI is a customer journey automation platform that lets businesses deploy intelligent AI agents across WhatsApp, voice, web chat, Instagram, Messenger, and Telegram. These agents handle sales, customer support, and operations — triaging leads, answering questions, booking appointments, and even processing payments. The whole system is designed to respond to every customer in under five seconds, routing conversations by intent, sentiment, or SLA. It's essentially a single, unified inbox that never sleeps, with AI handling the routine stuff and a smooth handoff to a human when things get complicated.
What makes Chatzy AI stand out is how deeply its agents can act. They don't just chat — they connect to your CRM (Zoho, HubSpot, etc.), create tickets in Zendesk or Freshdesk, schedule meetings in Google Calendar, and pull up order or complaint status in real time. You can also build custom logic using Python blocks inside a visual flow editor, so agents can call APIs, check inventory, or push updates to your systems. The platform supports real-time intent routing: it detects budget, timeline, and intent mid-conversation, then routes ready buyers to payment and hesitant ones to a nurture sequence. And it combines voice and chat seamlessly — for example, sending a WhatsApp payment link right after a voice call ends.
This tool is built for businesses that handle high volumes of customer interactions — think e-commerce, auto glass services, telecom, or fintech. The early adopters include large enterprises like India's tax technology backbone and a national telecom provider. For a marketing team running Meta ads, Chatzy AI can qualify leads automatically. For a support team, it can resolve common issues without a human ever touching the keyboard. The free trial lets you test it out without a credit card, and the enterprise plan offers a personalized deployment plan. If you're tired of juggling multiple inboxes and slow response times, this is worth a look.
Key features
What makes it stand outWho is Chatzy AI for?
Who benefits most from this toolPricing
Starter
- Email Support
- Any 2 Channels
- 5 AI agents
- Major models AI models
- 5 Team seats
- 3M chars Knowledge base
- 20,000 Messages / month
- 1 WhatsApp numbers
- 10 Automation Journeys
- 3,000 Journey runs / month
- 1 Voice AI Phone numbers
- 2 Voice AI Concurrent Calls
- Deploy AI agents on any 2 channels of your choice
- Unified omni-channel inbox with instant human takeover
- Both Chat & Voice AI Agents
- End-to-end customer lifecycle automation with Journeys
- WhatsApp and Voice Broadcast Campaigns
- Audience Management - custom attributes, tags & segments
- Instagram comment automation & LinkedIn outbound sequences
Growth
Everything in Starter, plus:
- WhatsApp chat Support
- All 6 Channels
- 15 AI agents
- All frontier models AI models
- 10 Team seats
- 9M chars Knowledge base
- 55,000 Messages / month
- Multiple WhatsApp numbers
- 30 Automation Journeys
- 10,000 Journey runs / month
- Multiple Voice AI Phone numbers
- 10 Voice AI Concurrent Calls
- All 6 channels - WhatsApp, Voice, Web, Instagram, LinkedIn & more
- Multiple WhatsApp numbers, Multiple Voice AI Phone numbers
- WhatsApp calling - AI or Human agent
- Multi-agentic squads with auto-routing & auto-assignment
- WhatsApp API - Send and receive message from your own CRM
- Chatzy AI Agents API - embed agents in your own product
- Bring your own LLM keys to save AI credits
- Advanced conversation analytics - agent performance, resolution rate & more
- Hands-on WhatsApp setup: Official API, Blue Tick, CTWA Ads & CAPI included
Advanced
Everything in Growth, plus:
- Account Manager Support
- All 6 Channels
- Unlimited AI agents
- All frontier models AI models
- 15 Team seats
- 9M chars Knowledge base
- 200,000 Messages / month
- Multiple WhatsApp numbers
- Unlimited Automation Journeys
- 30,000 Journey runs / month
- Multiple Voice AI Phone numbers
- 100 Voice AI Concurrent Calls
- Unlimited Limits on all core features
- Dedicated Customer Success Manager
- Custom integrations and platform customizations built for your business
- Priority onboarding — white-glove setup, live in days not weeks
- Custom reporting dashboards built for you on demand
- SLA-backed uptime guarantees and support response times
Enterprise
- Dedicated infrastructure
- Negotiated SLAs
- No ceiling on any metric
- SOC 2 Type II
- GDPR
- SSO / SAML
- 99.9% SLA
Trust & presence
Gallery
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