Userlens

AI agent for B2B SaaS — turns user behavior data into personalized product adoption nudges

userlens.io

Verified Free tier

Quick facts
What is it	AI agent for B2B SaaS — turns user behavior data into personalized product adoption nudges
Pricing	Freemium — from $100/mo
Free tier	Yes
Platform	Web Application
Best for	Increasing feature adoption after product releases, Onboarding users with personalized nudges based on their actions
Domain registered	2024

Data updated Sept. 19, 2026

What does Userlens do?

Userlens is a customer adoption and retention engine built for B2B SaaS companies that use product-led growth. The tool connects to your database and product analytics to understand what each user is doing — and what they're missing. Its AI agent, Lumi, turns that behavior data into personalized guidance messages that help users get more value from your product. Instead of sending generic onboarding emails, Userlens generates one message per user based on their actual actions.

Here's how it works: you define an adoption goal and the audience that qualifies for it. Lumi then identifies which users are behind, explains why each one qualifies, and writes a personal message that references the user's own behavior — like a task they struggled with or a feature they never opened. You set the context and guardrails once; Lumi handles the rest. Messages are delivered as in-app nudges or email, and every nudge is tracked toward the goal. Success is measured in product behavior, not open or click rates.

Userlens is best for product and growth teams at B2B SaaS companies who ship frequently and need to make sure users actually adopt new features. It's especially useful for PLG companies where manual onboarding doesn't scale. Use cases include increasing feature adoption after a launch, re-engaging users who stall, and reducing churn by showing users the next best action. The tool integrates with databases like Snowflake, Postgres, and BigQuery, and analytics platforms like PostHog, Mixpanel, and Amplitude.

AI Marketing Customer Engagement Email Marketing Lead Generation

#accounting#ai agents#ai chatbots#ai-code-editors#ai-dictation-apps#ai-generative-media#ai sales tools#ai voice agents#business intelligence#engineering-development#finance#fundraising-resources#graphic design tools#marketing automation#notes-documents#search#static-site-generators#team collaboration#vibe coding#video editing

Key features

What makes it stand out

Analyzes product usage data to identify users who are falling behind

Generates personalized guidance messages tailored to each user's behavior

Combines database state (what users can do) with analytics (what they actually do)

Tracks adoption progress toward goals, measuring success in product behavior not opens or clicks

Lets teams set campaign briefs with goals, audience, and guardrails; Lumi writes the messages

Who is Userlens for?

Who benefits most from this tool

Increasing feature adoption after product releases

Onboarding users with personalized nudges based on their actions

Reducing churn by re-engaging users who stall or drop off

Pricing

Free tier available — start without a credit card

Free

100 profiles (people + companies)
300 personalized emails per month
1 active campaign
PostHog integration
Database integration

Starter

$100/month

10,000 profiles (people + companies)
10,000 personalized emails per month
5 active campaigns
PostHog integration
Database integration

Growth

$1000/month

Everything in Starter, plus:

Expanded profile and email volume
More active campaigns
Additional data integrations
Priority onboarding
Priority support

Enterprise

Custom

Everything in Growth, plus:

Custom profile and email volume
Custom campaign limits
Security and governance controls
Custom integrations
Dedicated implementation and support

Trust & presence

Domain Domain registered 2024

Gallery

Click any image to enlarge

Alternatives in Customer Engagement

User.com Customer Engagement

Marketing automation platform — track user behavior and send personalized messages across email, chat, and SMS.

Top 100k site

Productfruits Customer Engagement

AI-powered platform for creating in-app product tours, surveys, and user onboarding flows — no coding required

zapier Top 100k site

Treasure Customer Engagement

Enterprise AI platform that unifies customer data, AI agents, and marketing tools to automate personalized campaigns.

tresl.co Customer Engagement

Shopify app that analyzes customer data to identify high-value segments and automate marketing actions.

Webinarfuel Customer Engagement

Automated webinar software that uses AI chat and reminders to turn pre-recorded sessions into sales

zapier

Ortto Customer Engagement

All-in-one platform combining customer data, marketing automation, analytics, and AI-powered support.

n8n

Chatdesk Customer Engagement

Customer engagement platform — one-to-one outreach that converts, retains, and scales for ecommerce brands

Questera Customer Engagement

AI agents that watch user behavior, decide next actions, and activate campaigns across channels to drive revenue

Similar tools

UserGems AI Sales Assistant

AI sales intelligence platform — identifies in-market buyers, scores leads, and automates personalized outreach across channels.

Pebbles Ai AI Sales Assistant

GTM operating system that helps B2B teams generate more pipeline, close deals faster, and improve margins.

YourLeads AI Sales Assistant

AI-powered B2B lead generation platform that automates email creation, warming, sending, and analytics.

Rainex AI Sales Assistant

AI-powered B2B lead generation tool that finds, verifies, and engages prospects with personalized outreach.

Listen Labs Qualitative research

AI-moderated user research platform — find participants, conduct interviews, and get insights in hours, not weeks.

claude

Cast.app Customer Service

AI agents for customer success — automate onboarding, adoption, and renewals to reduce churn and grow revenue.

Userpilot Customer Service

Product growth platform for creating in-app experiences, tracking user behavior, and collecting feedback without coding.