Cossistant
AI customer support agent for SaaS — integrates with React/Next.js, learns from your team, and auto-builds a knowledge base.
| What is it | AI customer support agent for SaaS — integrates with React/Next.js, learns from your team, and auto-builds a knowledge base. |
|---|---|
| Pricing | Freemium — from $20/mo |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Best for | handling common customer support queries automatically, reducing support ticket volume by resolving frequent issues |
| Domain registered | 2025 |
Data updated Sept. 19, 2026
What does Cossistant do?
Cossistant is an AI customer support agent built specifically for SaaS products that use React or Next.js. Instead of being a separate chat widget, it lives directly inside your app and learns how your team handles support. You can add it with a single npm command, and it starts answering questions almost immediately. The idea is simple: when a customer asks something the AI doesn't know, it asks your team for the answer. You answer once, and Cossistant remembers it for next time.
What makes Cossistant stand out is how it learns on its own. It crawls your documentation, resources, and past conversations to build a self-updating knowledge base. It also comes with pre-built integrations for tools like Linear (to log tickets), Stripe (to check subscriptions), and Cal.com (to book calls). If you need something custom, you can connect your own APIs. You're also in control of the agent's personality — you can set the prompt, the model, and the tone to match your brand.
Cossistant is best for small to medium SaaS teams that want to handle support without hiring a full-time team. Founders, support engineers, and developers can set it up quickly and trust that it will get better over time. It's especially useful for handling common questions, covering overnight hours, and freeing up your team to focus on harder problems.
Key features
What makes it stand outWho is Cossistant for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardFree
- 25 contacts Contacts
- 200 / rolling 30 days Messages
- 50 credits/mo AI Credit
- 5 FAQs FAQ Entries
- 2 files File Entries
- 1 seat Team Members
- 20 / rolling 30 days Conversations
- 5 pages Total Training Pages
- 30 days Conversation Retention
- 5 pages Crawl Pages Per Source
- 5 links AI Agent Training Links
- 0.25 MB per agent AI Agent Training MB Size
- 180 minutes AI Agent Training Interval
- Conversations 20 / rolling 30 days
- Messages 200 / rolling 30 days
- Contacts 25 contacts
- Conversation Retention 30 days
- Team Members 1 seat
- Email Notifications
- Reply via Email
- Dashboard File Sharing
- Auto Translate
- Slack Support by Founder
- Custom Slack Channel
- Pro Integrations
- REST API
- Webhooks (Soon)
- Self Host Cossistant
- Custom Events
- Custom Workflows (Soon)
- AI Credit 50 credits/mo
- Bring Your Own OpenRouter Key
- Latest AI Models
- Custom AI Skills
- Custom AI Agent Avatar
- AI Agent Training Links 5 links
- AI Agent Training MB Size 0.25 MB per agent
- Crawl Pages Per Source 5 pages
- Total Training Pages 5 pages
- FAQ Entries 5 FAQs
- File Entries 2 files
- AI Agent Training Interval 180 minutes
Hobby
- 2000 contacts Contacts
- 1,000 credits/mo AI Credit
- 2 seats Team Members
- 1000 pages Crawl Pages Per Source
- 10 MB per agent AI Agent Training MB Size
- 10 minutes AI Agent Training Interval
- Conversations Unlimited
- Messages Unlimited
- Contacts 2000 contacts
- Conversation Retention Unlimited
- Team Members 2 seats
- Email Notifications
- Reply via Email
- Dashboard File Sharing
- Auto Translate
- Slack Support by Founder
- Custom Slack Channel
- Pro Integrations
- REST API
- Webhooks (Soon)
- Self Host Cossistant
- Custom Events
- Custom Workflows (Soon)
- AI Credit 1,000 credits/mo
- Bring Your Own OpenRouter Key
- Latest AI Models
- Custom AI Skills
- Custom AI Agent Avatar
- AI Agent Training Links Unlimited
- AI Agent Training MB Size 10 MB per agent
- Crawl Pages Per Source 1000 pages
- Total Training Pages Unlimited
- FAQ Entries Unlimited
- File Entries Unlimited
- AI Agent Training Interval 10 minutes
Pro
- 6000 contacts Contacts
- 3,000 credits/mo AI Credit
- 4 seats Team Members
- 1000 pages Crawl Pages Per Source
- 40 MB per agent AI Agent Training MB Size
- 0 minutes AI Agent Training Interval
- Conversations Unlimited
- Messages Unlimited
- Contacts 6000 contacts
- Conversation Retention Unlimited
- Team Members 4 seats
- Email Notifications
- Reply via Email
- Dashboard File Sharing
- Auto Translate
- Slack Support by Founder
- Custom Slack Channel
- Pro Integrations
- REST API
- Webhooks (Soon)
- Self Host Cossistant
- Custom Events
- Custom Workflows (Soon)
- AI Credit 3,000 credits/mo
- Bring Your Own OpenRouter Key
- Latest AI Models
- Custom AI Skills
- Custom AI Agent Avatar
- AI Agent Training Links Unlimited
- AI Agent Training MB Size 40 MB per agent
- Crawl Pages Per Source 1000 pages
- Total Training Pages Unlimited
- FAQ Entries Unlimited
- File Entries Unlimited
- AI Agent Training Interval 0 minutes
Trust & presence
Gallery
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