Helploom
Affordable customer support software with unlimited live chat, help center, and AI chatbot for 24/7 assistance.
| What is it | Affordable customer support software with unlimited live chat, help center, and AI chatbot for 24/7 assistance. |
|---|---|
| Pricing | Freemium — from $29/mo |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Best for | handling customer inquiries via live chat, creating self-service help centers |
| Domain registered | 2025 |
Data updated Aug. 1, 2026
What does Helploom do?
Helploom is a customer support platform that combines live chat, help center, and AI assistance in one affordable package. It provides businesses with unlimited live chat capabilities, a customizable knowledge base, and an AI chatbot that can handle customer inquiries 24/7. The tool is designed to help companies manage customer support without the complexity and high costs of enterprise solutions.
The platform works by allowing businesses to add a simple chat widget to their website through copy-paste code. The AI chatbot learns from your existing knowledge base articles and website content, answering customer questions in over 50 languages while staying on script with your brand's tone and information. When the AI can't answer a question, it automatically escalates the conversation to human agents.
Helploom is particularly useful for small businesses and startups that need comprehensive customer support tools without enterprise pricing. It helps teams handle customer inquiries efficiently, reduce response times, and provide round-the-clock support through its AI capabilities. The flat pricing model makes it accessible for growing businesses that want to scale their support operations without surprise costs.
Key features
What makes it stand outWho is Helploom for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardFree
- 1 users
- 30 threads
- Live chat widget
- 30 threads per month
- 1 user
- Limited Help Center
- No credit card required
- Slack integration
- Basic Support from Founder
Base
Everything in Free, plus:
- 1,000 AI assist credits
- Everything in the Free Plan
- Unlimited threads
- Unlimited users
- Unlimited Help Center
- 1000 AI Assist credits per month
- Priority Support from Founder
AI Agent
Everything in Base, plus:
- 5,000 messages
- 40 MB knowledge base
- Everything in the Base Plan
- 5k messages per month
- 40 MB Knowledge Base
- Elevated Support from Founder
Trust & presence
Gallery
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