Convi
AI Shopify app that automates customer support, sales, and insights to boost e-commerce revenue
| What is it | AI Shopify app that automates customer support, sales, and insights to boost e-commerce revenue |
|---|---|
| Pricing | Freemium — from $19/mo |
| Free tier | Yes |
| Platform | Web Application |
| Works with | n8n |
| Best for | Automating customer support responses, Increasing sales through AI product recommendations |
| Domain registered | 2025 |
Data updated Aug. 1, 2026
What does Convi do?
Convi is an AI-powered commerce assistant designed specifically for Shopify stores. It functions as a comprehensive copilot that handles customer interactions across multiple channels including WhatsApp, Instagram, Messenger, and email. The tool automates both sales and support functions, providing real-time product recommendations, answering customer queries, processing order cancellations, and tracking order status—all without requiring human intervention for routine tasks.
What makes Convi stand out is its ability to learn and adapt over time. The system continuously improves by analyzing customer feedback, resolved chats, and merchant adjustments. It integrates directly with your Shopify store data, including products, collections, and variants, ensuring contextual and accurate responses. The platform also offers a unified dashboard where merchants can monitor automation performance, support load, and ROI metrics in one place.
Shopify store owners struggling with fragmented customer conversations and manual support tasks will benefit most from Convi. It's particularly valuable for businesses looking to scale their customer service without proportionally increasing overhead. The tool helps convert more browsing customers into buyers through intelligent product suggestions and instant support, making it ideal for e-commerce teams focused on boosting conversion rates and average order value.
Key features
What makes it stand outWho is Convi for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardLite
- 100 messages
- 100 messages/mo
- No extra message
- Multilingual responses
- Unlimited product catalogue
Starter
- 1,000 messages
- 0.03 extra message fee
- 1,000 messages/mo
- 0.03$ Extra message fee
- Multilingual responses
- Unlimited product catalogue
- Custom instruction & knowledge base
- Personalised recommendations
Grow
- 10,000 messages
- 0.025 extra message fee
- 10,000 messages/mo
- 0.025$ Extra message fee
- Multilingual responses
- Unlimited product catalogue
- Custom instruction & knowledge base
- Personalised recommendations
- Omni-Channel AI chat
- Cart-building & bundle suggestions
Scale
- 100,000 messages
- 0.02 extra message fee
- 100,000 messages/mo
- 0.02$ Extra message fee
- Multilingual responses
- Unlimited product catalogue
- Custom instruction & knowledge base
- Personalised recommendations
- Omni-Channel AI chat
- Cart-building & bundle suggestions
- Advanced analytics
Enterprise
- 1,000,000 messages
- 0.015 extra message fee
- 1,000,000 messages/month
- 0.015$ Extra message fee
- Multilingual responses
- Custom instruction & knowledge base
- Personalised recommendations
- Unlimited product catalogue
- Omni-Channel AI chat
- Cart-building & bundle suggestions
- Advanced analytics
- Dedicated success manager & SLA
Trust & presence
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