Permut
AI customer engagement platform — deploy autonomous agents that handle conversations across channels to drive revenue and insights
| What is it | AI customer engagement platform — deploy autonomous agents that handle conversations across channels to drive revenue and insights |
|---|---|
| Pricing | Freemium |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Best for | handling customer inquiries 24/7, converting conversations into sales |
| Domain registered | 2010 |
Data updated Aug. 1, 2026
What does Permut do?
Permut is an AI-native customer engagement platform that deploys autonomous agents to handle real conversations with customers across multiple channels. These AI agents are designed to build loyalty, uncover valuable insights, and drive revenue through natural, personalized interactions that feel human while operating at scale. The platform connects with your existing tech stack including popular tools like Zendesk, Intercom, Shopify, and Slack, creating a unified system for customer engagement.
What sets Permut apart is its focus on brand consistency and continuous improvement. Each AI agent is trained on your company's specific DNA, ensuring conversations reflect your brand's unique identity, tone, and values. The system operates 24/7 in multiple languages and can handle unlimited customers simultaneously without quality degradation. It learns from every interaction, continuously improving its tone, timing, and relevance to better connect with your audience over time.
This tool particularly benefits e-commerce businesses, customer support teams, and marketing departments looking to scale their engagement efforts. Real-world use cases include converting 25% of conversations into sales, achieving 85% resolution rates for customer issues, and gathering 100x more customer insights compared to traditional methods. Companies using Permut report saving over 100 hours of manual work weekly while maintaining personalized customer experiences.
Key features
What makes it stand outWho is Permut for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardFree
- 50 monthly credits
- 50 monthly credits
- 100 credit top-up: 45€
- Non-branded channels
Starter
- 300 monthly credits
- 300 monthly credits
- 100 credit top-up: 40€
- Custom channels
Business
- 1,000 monthly credits
- 1.000 monthly credits
- 100 credit top-up: 35€
- Custom channels
Scale
- 5,000 monthly credits
- 5.000 monthly credits
- 100 credit top-up: 30€
- Custom channels
Enterprise
- 10,000 monthly credits
- 10.000 monthly credits
- 100 credit top-up: 25€
- Custom integrations
Trust & presence
Gallery
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