Social Intents
Live chat & AI chatbot platform that integrates with Teams, Slack, and Google Chat for customer support.
| What is it | Live chat & AI chatbot platform that integrates with Teams, Slack, and Google Chat for customer support. |
|---|---|
| Pricing | Paid |
| Free tier | No |
| Platform | Web Application |
| API | Yes |
| Best for | handling customer inquiries, providing 24/7 automated support |
| Domain registered | 2013 |
Data updated Aug. 1, 2026
What does Social Intents do?
Social Intents is a customer support platform that combines live chat functionality with AI-powered chatbots. It lets businesses handle customer inquiries directly through popular team chat apps like Microsoft Teams, Slack, and Google Chat. The tool adds a chat widget to your website and routes conversations to your team's existing communication tools, eliminating the need for a separate support dashboard.
The platform stands out with its one-click AI training feature that scans your entire website to learn about your products, services, and FAQs. You can choose between different AI models (ChatGPT, Claude, or Gemini) and configure how they interact with human agents—whether the AI handles questions first, works alongside agents by suggesting responses, or only activates when your team is offline. It supports over 80 languages and connects multiple channels including WhatsApp, SMS, and Facebook Messenger.
This tool benefits customer support teams, small to medium businesses, and organizations using Microsoft Teams or Slack extensively. Real-world use cases include handling repetitive customer queries automatically, providing 24/7 support coverage without expanding headcount, and managing omni-channel customer communications from a single interface that teams already know how to use.
Key features
What makes it stand outWho is Social Intents for?
Who benefits most from this toolPricing
Starter
- 3 agents
- 1 domains
- 1 chat widgets
- 200 AI conversations per month
- 1 Chat Widget
- 3 Agents
- 200 AI Conversations/mo
- ChatGPT, Claude, or Gemini
- Teams, Slack, Google Chat
- 1 Domain
- Canned responses & targeting
- Developer API
Basic
- 2 domains
- 1 sms numbers
- 2 chat widgets
- 1 whatsapp numbers
- 1,000 AI conversations per month
- 2 Chat Widgets
- Unlimited Agents
- 1,000 AI Conversations/mo
- 2 Domains
- Remove Social Intents branding
- WhatsApp & SMS (1 number each)
Pro
- 5 domains
- 5 sms numbers
- 5 chat widgets
- 5 whatsapp numbers
- 5,000 AI conversations per month
- 5 Chat Widgets
- Unlimited Agents
- 5,000 AI Conversations/mo
- 5 Domains
- WhatsApp & SMS (5 numbers each)
- CRM & Zapier Integrations
Business
- 10 domains
- 10 sms numbers
- 10 whatsapp numbers
- 10,000 AI conversations per month
- Unlimited Chat Widgets
- Unlimited Agents
- 10,000 AI Conversations/mo
- 10 Domains
- WhatsApp & SMS (10 numbers each)
- Real-time auto-translation
- Priority support
Trust & presence
Gallery
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