Smax AI
AI-powered customer engagement platform — automate sales, support, and marketing across Instagram, WhatsApp, and Facebook Messenger.
| What is it | AI-powered customer engagement platform — automate sales, support, and marketing across Instagram, WhatsApp, and Facebook Messenger. |
|---|---|
| Pricing | Freemium — from $25/mo |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Works with | n8n |
| Best for | Automating sales inquiries on Instagram, Providing 24/7 customer support via WhatsApp |
| Domain registered | 2023 |
Data updated Aug. 1, 2026
What does Smax AI do?
Smax AI is a comprehensive platform designed to help businesses manage and automate customer interactions across popular messaging apps like Instagram, Facebook Messenger, and WhatsApp. Its core function is to turn social media conversations and ad engagement into sales and loyal customers. It does this by providing tools for AI-powered chat, automated sales funnels, and a centralized hub for human agents to handle live chats.
What makes Smax AI stand out is its focus on being an all-in-one system. Instead of just being a simple chatbot, it combines an AI agent that can answer product questions and even complete orders, a visual no-code builder for creating complex automation sequences, and tools for re-engaging old contacts. It also directly integrates with Meta Ads to feed conversion data back for better ad optimization, creating a closed loop from ad click to sale.
This tool is a major benefit for e-commerce brands, restaurants, beauty businesses, and any B2C company that relies on social media for sales and support. Teams can use it to automatically qualify leads from Instagram comments, provide instant answers to common questions on WhatsApp 24/7, and ensure no customer inquiry in a Messenger inbox gets missed, ultimately saving time while boosting conversion rates and customer satisfaction.
Key features
What makes it stand outWho is Smax AI for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardFree
- 1 members
- 500 mb storage
- 1 channels
- 50 products
- 1,000 customers
- 3,000 send cards monthly
- 1 Channel
- 3000 send cards monthly
- 1 member
- 1000 customers
- 500 mb storage
- 50 products catalog
Basic
- 2 members
- 2 gb storage
- 3 channels
- 500 products
- 10,000 customers
- 20,000 send cards monthly
- 3 Channels
- 20,000 send cards monthly
- 2 members
- 10000 customers
- 2 gb storage
- 500 products catalog
Growth
- 8 members
- 5 gb storage
- 8 channels
- 2,000 products
- 50,000 customers
- 100,000 send cards monthly
- 8 Channels
- 100,000 send cards monthly
- 8 members
- 50,000 customers
- 5 gb storage
- 2000 products catalog
Trust & presence
Gallery
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Works with n8n
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