JustCall
AI-powered phone system for sales and support teams — handles calls, texts, and automates customer communication across multiple channels.
| What is it | AI-powered phone system for sales and support teams — handles calls, texts, and automates customer communication across multiple channels. |
|---|---|
| Pricing | Paid |
| Free tier | No |
| Platform | Web Application |
| API | Yes |
| Works with | Integrately, Make, n8n, Zapier |
| Best for | Handling customer inquiries with AI voice agents after business hours, Running outbound sales campaigns with power dialers and SMS automation |
| Domain registered | 2016 |
Data updated Aug. 1, 2026
What does JustCall do?
JustCall is a comprehensive business phone system that helps sales and customer service teams manage all their communications in one place. It provides cloud-based phone numbers, AI voice agents, automated texting, and integrates with popular business tools. The platform handles both inbound and outbound communications across voice calls, SMS, MMS, and WhatsApp, making it easy for teams to connect with customers globally.
What sets JustCall apart is its AI-powered features that automate routine tasks. The AI voice agent can answer calls 24/7, handle basic inquiries, schedule meetings, and route complex issues to human agents. Real-time AI suggestions during calls help reps handle objections, while automated transcription and call scoring provide insights for coaching. The platform also offers power dialers, bulk SMS campaigns, and integrates with 100+ tools including CRM systems like Salesforce and HubSpot.
This tool is ideal for sales teams, customer support departments, and businesses with high call volumes. Real-world use cases include: sales teams using power dialers to increase connection rates, support teams employing AI agents for after-hours coverage, and companies running automated SMS campaigns for customer follow-ups. It's particularly valuable for distributed teams needing a centralized communication system that works across multiple countries.
Key features
What makes it stand outWho is JustCall for?
Who benefits most from this toolPricing
Team
- 2 minimum users
- Unlimited outbound minutes
- Unlimited inbound minutes
- Unlimited AI transcription minutes
- 500 SMS segments
- Local number in 70+ countries
- Messaging suite
- 100+ CRM & data integrations
- IVR & call menus setup
- Team performance analytics & reporting
- API access & workflows
Pro
Everything in Team, plus:
- 1,000 sms segments
- 2 minimum users
- Power dialer
- Bulk SMS campaigns
- Queue callback
- Intelligent call routing
- Salesforce CTI integration
- Advanced roles & permissions
- Advanced analytics & reporting
- Higher API limits for scale
Pro Plus
Everything in Pro, plus:
- 1,000 sms segments
- 2 minimum users
- Multi-channel AI-notetaker
- SMS Co-pilot
- Coaching comments
- Real-time agent assist
- AI-powered script compliance
- AI call scoring
- Custom & standard topics
- Sentiment analysis
- AI Review Assist (included)
Business
Everything in Pro Plus, plus:
- 10 minimum users
- Unlimited calling & SMS
- Single sign-on
- Enterprise-grade SLA
- Enterprise-grade compliance (HIPAA, GDPR, etc.)
- Personalized onboarding
- Real-time agent assist
- AI-powered script compliance
- Dedicated phone support line
- Maximum API rate limits
Trust & presence
Gallery
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