Chatwize
AI customer support chatbot that learns from your knowledge base and integrates with websites and social platforms
| What is it | AI customer support chatbot that learns from your knowledge base and integrates with websites and social platforms |
|---|---|
| Pricing | Paid — from $29/mo |
| Free tier | No |
| Platform | Web Application |
| API | Yes |
| Works with | Make |
| Best for | handling customer inquiries 24/7, reducing support response times |
| Domain registered | 2023 |
Data updated Aug. 1, 2026
What does Chatwize do?
Chatwize is an AI-powered customer support solution that deploys intelligent chatbots to handle customer inquiries around the clock. The system learns directly from your company's knowledge base, including FAQs, documentation, and product information, ensuring it provides accurate and context-aware responses to customer questions. It functions as a web-based service that can be integrated into websites with a simple code snippet and also connects to social platforms like WhatsApp and Instagram.
What sets Chatwize apart is its smart handover system that automatically transfers conversations to human agents when the AI's confidence level drops, ensuring customers always get the help they need. The platform also includes automatic lead detection that identifies potential sales opportunities during support conversations and provides valuable feedback analytics that help businesses understand common customer issues and improve their products. Setup requires no coding knowledge and can be completed in minutes.
This tool is particularly valuable for small to medium businesses looking to provide 24/7 support without maintaining a large team. E-commerce stores can use it to handle common questions about shipping and returns, while SaaS companies can deploy it for technical support and pricing inquiries. The system's ability to learn from existing documentation makes it ideal for businesses that already have some customer support materials but want to automate their responses.
Key features
What makes it stand outWho is Chatwize for?
Who benefits most from this toolPricing
Starter
- 1,000 messages
- 1,000 messages per month
- Email support
- Basic analytics
- 1 team member
- 48-hour response time
Professional
- 5,000 messages
- 5,000 messages per month
- Priority email support
- Advanced analytics
- 4 team members
- 24-hour response time
- Custom branding
- Connect with Whatsapp & Instagram
Enterprise
- 10,000 messages
- 10,000 messages per month
- 24/7 priority support
- Enterprise analytics
- Unlimited team members
- 1-hour response time
- Custom branding
- Dedicated account manager
- Custom integrations
Trust & presence
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