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ambit.ai

AI customer assistant that answers questions using your content — websites, PDFs, videos — and guides users to actions.

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ambit.ai
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What is it AI customer assistant that answers questions using your content — websites, PDFs, videos — and guides users to actions.
Pricing Paid — from $1250/mo
Free tier No
Platform Web Application
Best for 24/7 customer service automation, product recommendation and sales guidance
Domain registered 2017

Data updated Aug. 1, 2026

What does ambit.ai do?

ambit.ai is an AI-powered customer assistant that helps businesses provide instant, accurate responses to customer inquiries. Instead of making customers search through websites or documents, ambit.ai uses your existing content—web pages, PDFs, videos, and approved links—to answer questions in real-time conversations. It employs Retrieval Augmented Generation (RAG) technology to ensure all responses are grounded in your trusted materials, keeping conversations accurate and on-brand.

The tool stands out by going beyond simple Q&A to drive tangible business outcomes. You can script conversations to guide users toward specific actions like making bookings, completing purchases, or accessing support. The AI agent is fully customizable with your branding, name, and persona, creating a seamless experience that feels like part of your team. It works across your website and other channels, providing 24/7 service with the ability to hand over to human agents when needed.

ambit.ai benefits businesses that receive frequent customer inquiries across various industries including insurance, travel, retail, and professional services. Real-world use cases include helping travelers report lost credit cards overseas, explaining insurance policy details, recommending vacation packages, and processing claims. It's particularly valuable for organizations looking to extract more value from their existing content while providing instant, helpful customer service.

AI AgentCustomer experience
#ai chatbot#automated assistant#business automation#conversational ai#customer support#rag

Key features

What makes it stand out
01
Answers customer questions using your own content (websites, PDFs, videos) via RAG technology
02
Fully branded AI agent that lives on your website and other channels
03
Guides conversations to tangible outcomes like bookings, purchases, or support actions
04
Provides 24/7 customer service with seamless handover to human teams
05
Tracks customer sentiment and engagement with feedback loops

Who is ambit.ai for?

Who benefits most from this tool
24/7 customer service automation
product recommendation and sales guidance
internal HR and comms support

Pricing

Core

$1250.0/month
  • 3 seats
  • 3000-5000 chats per month
  • 50 conversation topics
  • 5 call to action flows
  • 5 x call-to-action flows up to 50 generative AI conversation topics
  • up to 3,000-5,000 chats per month (additional usage available)
  • portal access (up to 3 seats)
  • basic analytics (unique users, daily/weekly usage, hot topics, 1-year data retention)
  • customer feedback/sentiment/NPS

Full Suite

Custom
  • 5 seats
  • 10,000 chats per month
  • 100 conversation topics
  • 20 call to action flows
  • up to 20 call-to-action flows
  • up to 100 generative AI conversation topics
  • up to 10,000 chats per month
  • optional handover to live chat or customer team
  • core integrations (e.g CRM and customer support tools)
  • portal access (up to 5 seats) plus platform access (for configuration & analytics)
  • platform and Google analytics (1 year retention)
  • enhanced customer feedback/sentiment/NPS
  • optional digital human (Uneeq)
  • Ambit Customer success manager

Enterprise

Custom

Everything in Full Suite, plus:

  • unlimited seats
  • 20,000 chats per month
  • 50 call to action flows
  • everything in Full Suite, plus…
  • up to 50 call-to-action flows
  • up to 20,000 chats per month
  • custom integrations (e.g industry-specific software)
  • unlimited seats - AWS (live chat)/platform access
  • fully customised analytics, including dashboard (2 year retention)
  • high touch Customer Success Manager

Trust & presence

Domain Domain registered 2017

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