Customer Service

Mumble

WhatsApp business platform — manage customer chats, automate sales, and track journeys directly through WhatsApp

mumble.co.il

Verified API available Works with Make Free tier

Quick facts
What is it	WhatsApp business platform — manage customer chats, automate sales, and track journeys directly through WhatsApp
Pricing	Freemium
Free tier	Yes
Platform	Web Application
API	Yes
Works with	Make
Best for	managing customer support via WhatsApp, automating sales outreach and lead warming
Domain registered	1985

Data updated Aug. 1, 2026

What does Mumble do?

Mumble is a comprehensive WhatsApp business platform that transforms how companies communicate with customers through the popular messaging app. It provides a centralized interface for managing all WhatsApp interactions, from customer service chats to sales conversations and marketing campaigns. The platform integrates directly with WhatsApp's official API, ensuring reliable message delivery and professional communication standards.

The tool stands out with its multi-agent chat system that provides smart analytics and customer journey insights, helping businesses understand engagement patterns. It includes an intelligent chatbot for 24/7 customer engagement, broadcast messaging capabilities for reaching multiple contacts simultaneously, and a unique tracking code feature that provides real-time data on website visitor behavior. The integrated CRM allows businesses to categorize clients, manage mailing lists, and maintain complete control over customer relationships.

Mumble benefits businesses across various departments including customer service, sales, and marketing teams. Real-world use cases include providing personalized customer support through WhatsApp, automating sales processes to warm cold leads, tracking customer journeys for marketing optimization, and sending shipment updates to improve customer satisfaction. The platform is particularly valuable for small to medium businesses looking to professionalize their WhatsApp communication while maintaining the personal touch that makes the platform effective.

AI Sales Assistant CRM Customer Service

#chatbot#crm#customer service#lead tracking#marketing automation#sales automation#whatsapp business

Key features

What makes it stand out

Multi-agent chatbox with smart analytics and customer journey insights

24/7 intelligent chatbot for automated customer engagement

Broadcast messaging system for centralized lead management

Website tracking code for real-time visitor behavior analytics

Integrated CRM for client categorization and mailing list management

Who is Mumble for?

Who benefits most from this tool

managing customer support via WhatsApp

automating sales outreach and lead warming

tracking customer journey analytics

Pricing

Standard

$33.6/month billed yearly

3 agents
1,000 API calls
250 automations
500 template messages
25 chatbot operations
500 template messages/month
1,000 free API calls/month
Mumble chatbot - 25 processes
250 free automations/month
Collaborative chat interface for all agents
Unlimited customer management
Support via chat - 10:00-18:00 | Sun-Thu

Pro

$58.8/month billed yearly

Everything in Standard, plus:

3 agents
5,000 API calls
1,000 AI credits
25,000 automations
2,000 template messages
100 chatbot operations
Standard Plan +
WhatsApp broadcast messages with smart campaigns
Chatbot campaigns
2,000 template messages/month
5,000 free API calls/month
1,000 AI messages/month
Mumble chatbot - 100 processes
25,000 free automations/month
Mumble tracker

Scale

$154.0/month billed yearly

Everything in Pro, plus:

5 agents
10,000 API calls
5,000 AI credits
100,000 automations
10,000 template messages
500 chatbot operations
Pro Plan +
5 agents included
10,000 template messages/month
5,000 AI messages/month
10,000 free API calls/month
Mumble chatbot - 500 processes
100,000 free automations/month
WhatsApp account connection to system
Priority response
Phone assistance

Enterprise

Custom

Everything in Scale, plus:

20,000 API calls
250,000 automations
20,000 template messages
1,000 chatbot operations
Scale Plan +
Mumble chatbot - 1,000 processes
20,000 free messages/month
20,000 free API calls/month
Dedicated account manager
Chatbot Conversation Designer
Custom Integration
250,000 free automations/month

Trust & presence

Domain Domain registered 1985

Gallery

Click any image to enlarge

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