infinitycloud.com
AI-powered call analytics platform — track, analyze, and optimize phone conversations for marketing and sales teams
| What is it | AI-powered call analytics platform — track, analyze, and optimize phone conversations for marketing and sales teams |
|---|---|
| Pricing | Paid — from £249/mo |
| Free tier | No |
| Platform | Web Application |
| Best for | attributing phone conversions to marketing campaigns, monitoring and improving agent performance |
| Domain registered | 2008 |
Data updated Aug. 1, 2026
What does infinitycloud.com do?
infinitycloud.com is an AI-powered call analytics platform that helps businesses extract valuable insights from their phone conversations. The tool analyzes calls throughout their entire lifecycle—before, during, and after—to provide comprehensive data on marketing effectiveness, sales performance, and customer service quality. It connects customer journeys to phone interactions, giving teams visibility into what drives successful calls and conversions.
The platform uses artificial intelligence to automatically transcribe and analyze conversations, eliminating the need for manual call monitoring. Key features include conversation analytics that uncover patterns and trends, call tracking that attributes phone conversions to specific marketing channels, and Smart Match technology that links call revenue directly to marketing activities. The AI also monitors for compliance issues and provides custom scorecards for agent performance evaluation.
Marketing teams benefit from understanding which campaigns generate the most valuable calls, while sales teams can optimize their conversations based on customer journey data. Contact center managers use infinitycloud.com to improve first-call resolution rates, reduce handling times, and maintain compliance standards. The platform serves major clients across various industries including telecommunications, retail, and financial services.
Key features
What makes it stand outWho is infinitycloud.com for?
Who benefits most from this toolPricing
Essentials
- 0.25 per call price
- Plug your attribution gap with visitor level call tracking
- Integrate data with Google Analytics and your Google, Microsoft, and Meta ads accounts
- Support: 24/7
- Digital training resource access
- Customer journey mapping with Visitor Trace
- Custom Goals and Channel reports
- Call recording
- Missed call alerts
- Call revenue tracking options
Pro
- 0.2 per call price
- Plug your attribution gap with visitor level call tracking
- Integrate data with Google Analytics and your Google, Microsoft, and Meta ads accounts - plus our full suite of out-of-the-box integrations
- Support: 24/7
- Digital training resource access
- Access to award-winning Customer Success Programme
- Customer journey mapping with Visitor Trace
- Custom Goals and Channel reports
- Call recording
- Missed call alerts
- Call revenue tracking options
- Reporting API
Enterprise
- Plug your attribution gap with visitor level call tracking
- Integrate data with Google Analytics and your Google, Microsoft, and Meta ads accounts - plus access to all out-of-the-box integrations in the Infinity Integrations Hub
- VIP Support
- Access to award-winning Customer Success Programme
- High Volume Discounting
- Tailored training solutions
- Dedicated solutions architect
- Customer journey mapping with Visitor Trace
- Custom Goals and Channel reports
- Call recording
- Missed call alerts
- Call revenue tracking options
- Caller insight and contact centre integrations
- Reporting and Config API
Trust & presence
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