Chatbase
Build and deploy AI customer support agents trained on your business data and connected to your systems.
| What is it | Build and deploy AI customer support agents trained on your business data and connected to your systems. |
|---|---|
| Pricing | Paid — from $32/mo |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Works with | Make, n8n, Zapier |
| Best for | 24/7 automated customer support, handling common support queries and FAQs |
| Domain registered | 2023 |
Data updated Aug. 1, 2026
What does Chatbase do?
Chatbase is a platform for building and deploying AI-powered customer support agents. You train an agent by feeding it your business data—like documents, website content, and help articles. Once trained, the agent can answer customer questions directly in a chat interface. The core idea is to automate the first line of customer support, providing instant answers any time of day.
What makes Chatbase stand out is its focus on connecting the AI to your real business systems. It's not just a Q&A bot. You can integrate it with tools like Zendesk, Stripe, or Salesforce, allowing the agent to look up order details, update customer information, or trigger specific workflows. You can also set rules for when the AI should hand off a conversation to a human agent, ensuring complex issues get the right attention. The platform supports deployment on websites, WhatsApp, Slack, and other channels.
This tool is a strong fit for businesses that receive a high volume of repetitive customer inquiries. E-commerce stores, SaaS companies, and any organization with a documented support process can use it to reduce ticket volume and free up human agents for more complex tasks. The platform is designed to be usable by teams without deep technical expertise, though it also offers APIs for deeper integration into custom applications.
Key features
What makes it stand outWho is Chatbase for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardFree
- 1 AI agents
- 1 workspace seats
- 400 AI agent size kb
- 0 AI actions per agent
- 50 message credits monthly
- 14 AI agents inactivity deletion days
- Limited access to models
- Embed on unlimited websites
Hobby
Everything in Free, plus:
- 1 AI agents
- 1+ workspace seats
- 20 AI agent size mb
- 5 AI actions per agent
- 1,500 message credits monthly
- Access to advanced models
- 5 AI Actions per AI agent
- Integrations (Zendesk, WhatsApp, and more)
- API access
- Basic analytics
Standard
Everything in Hobby, plus:
- 1 AI agents
- 1+ workspace seats
- 40 AI agent size mb
- 10 AI actions per agent
- 10,000 message credits monthly
- 10 AI Actions per AI agent
- Auto retrain agents
Pro
Everything in Standard, plus:
- 1 AI agents
- 1+ workspace seats
- 60 AI agent size mb
- 15 AI actions per agent
- 40,000 message credits monthly
- 15 AI Actions per AI agent
- Advanced analytics
- Sources suggestions
- Tickets as a source
Enterprise
Everything in Pro, plus:
- Higher limits
- Priority support
- SLAs
- Success manager (CSM)
- SSO
Trust & presence
Gallery
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