Aisera
Enterprise AI platform that automates IT, HR, and customer service tasks using conversational AI agents.
| What is it | Enterprise AI platform that automates IT, HR, and customer service tasks using conversational AI agents. |
|---|---|
| Pricing | Unknown |
| Platform | Web Application |
| API | Yes |
| Best for | automating employee IT support tickets, streamlining HR onboarding and benefits management |
| Domain registered | 2015 |
Data updated Aug. 1, 2026
What does Aisera do?
Aisera is an AI platform designed specifically for large companies to automate internal and external support functions. It uses conversational AI agents to handle tasks like resetting employee passwords, managing IT service tickets, processing HR onboarding requests, and providing customer support. The system is built to integrate directly with a company's existing software, such as ServiceNow, Salesforce, and Microsoft Teams, allowing it to execute actions and pull information autonomously.
The platform stands out through its focus on what it calls 'autonomous execution.' Instead of just answering questions, Aisera's AI agents are designed to actually perform multi-step tasks, like provisioning software access or submitting a purchase order. It uses a combination of proprietary and open large language models, which can be tailored to a company's specific knowledge base. A key feature is its 'Agent Composer,' which lets businesses create custom AI agents using natural language prompts, making the setup process more accessible.
This tool is a clear fit for large enterprises looking to reduce operational costs and improve efficiency. The case studies on their site highlight real-world benefits for companies like a major sporting goods retailer that saved 24,000 employee hours per year and a healthcare company that automated 65% of its support requests. It's most valuable for IT departments, HR teams, and customer service centers that are overwhelmed with repetitive, ticketed requests and are seeking to deflect those tickets through intelligent self-service automation.
Key features
What makes it stand outWho is Aisera for?
Who benefits most from this toolTrust & presence
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