Moshi
Conversational sales agent that turns ad clicks into DM conversations that sell and follow up automatically
| What is it | Conversational sales agent that turns ad clicks into DM conversations that sell and follow up automatically |
|---|---|
| Pricing | Freemium |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Best for | turning Instagram and Facebook ad clicks into DM conversations, recovering abandoned carts via direct messages |
| Domain registered | 2020 |
Data updated Aug. 1, 2026
What does Moshi do?
Moshi is a conversational sales agent that turns ad clicks into direct message conversations. Instead of sending people to a landing page or a form, every click on your ad opens a DM on Instagram, iMessage, or RCS. The AI agent handles the entire sales conversation — answering questions, following up, and recovering abandoned carts — while you sleep. It's built for brands that want to stop losing leads at every funnel stage.
Moshi works by swapping the standard call-to-action from a link click to a DM opt-in. Once someone opts in, the AI takes over: it chats naturally, answers product questions, sends offers, and follows up if the conversation goes cold. It integrates with Shopify, Klaviyo, HubSpot, and Meta, so every interaction enriches customer profiles with real data — name, preferences, intent — not guesses. The platform also supports iMessage and RCS as add-ons, with 98% open rates and no 24-hour reply window on iMessage.
The tool is best for ecommerce brands and DTC marketers running ads on Meta and Instagram. If you're tired of high bounce rates, abandoned carts, and unopened emails, Moshi offers a direct line to your customers. Pricing is usage-based: a free tier gives you 1,000 tokens to start, and the Pro plan adds advanced analytics, custom AI personality training, and a Claude Cowork connection for 40,000 tokens plus a 5% performance fee.
Key features
What makes it stand outWho is Moshi for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardFree
- 1000 tokens
- Shopify integration
- Meta integration
- Unified Commerce Protocol setup
- Slack channel
Moshi Pro
Everything in Free, plus:
- 40000 tokens
- Advanced analytics
- Claude Cowork connection (MCP)
- Custom AI personality training
- Priority support
iMessage
- No 24hr reply window
- 98% open rates
- Native iMessage — no app install
Trust & presence
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