Kastro
AI customer support chatbot that handles repetitive questions using your help center, freeing your team for complex issues.
| What is it | AI customer support chatbot that handles repetitive questions using your help center, freeing your team for complex issues. |
|---|---|
| Pricing | Freemium — from $35/mo |
| Free tier | Yes |
| Platform | Web Application |
| Best for | handling repetitive customer inquiries, reducing support ticket volume |
| Domain registered | 2023 |
Data updated Aug. 1, 2026
What does Kastro do?
Kastro is an AI-powered customer support platform that helps businesses automate repetitive inquiries while maintaining human oversight for complex issues. It combines a ChatGPT-powered chatbot with a comprehensive help desk system, allowing companies to train the AI on their knowledge base to handle common questions automatically. The system includes built-in safeguards to ensure appropriate responses and can seamlessly hand off complex conversations to human agents when needed.
What sets Kastro apart is its integrated approach to customer support. The platform doesn't just provide an AI chatbot—it offers a complete workspace where support teams can collaborate with AI to improve their efficiency. Features include AI-assisted response writing, tone adjustment, conversation summarization, and automated offline responses. The typing suggestion feature is particularly innovative, offering help center recommendations to customers as they type, potentially resolving issues before they become support tickets.
This tool is ideal for customer support teams looking to reduce their workload while maintaining quality service. SaaS companies, e-commerce businesses, and any organization with repetitive customer inquiries will benefit most. Real-world use cases include handling common product questions, providing instant documentation access, and freeing human agents to focus on complex problem-solving rather than answering the same basic questions repeatedly.
Key features
What makes it stand outWho is Kastro for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardFree
- 1 Website
- 100 AI credit / one time
- Help center
- 50 Help center articles
- Access to GPT-3.5
- Typing suggestions
- Unlimited history
- Access to GPT-4
Starter
- 1 Website
- 2,000 AI credit / monthly
- Help center
- 100 Help center articles
- Access to GPT-3.5
- Typing suggestions
- Unlimited history
- Access to GPT-4
Professional
- 3 Website
- 5,000 AI credit / monthly
- Help center
- 200 Help center articles
- Access to GPT-3.5
- Typing suggestions
- Two month history
- Access to GPT-4
Elite
- 10 Website
- 20,000 AI credit / monthly
- Help center
- Unlimited Help center articles
- Access to GPT-3.5
- Typing suggestions
- Unlimited history
- Access to GPT-4
- Priority support
- Use your own domain for embed scripts
- Remove Kastro Branding
- Custom Integrations
Trust & presence
Gallery
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