powered by ChatGPT
AI-powered customer support platform that automates conversations, manages tickets, and handles live chat across multiple channels.
| What is it | AI-powered customer support platform that automates conversations, manages tickets, and handles live chat across multiple channels. |
|---|---|
| Pricing | Paid — from $39.99/mo |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Best for | 24/7 customer support automation, multi-channel customer engagement |
| Domain registered | 2023 |
Data updated Aug. 1, 2026
What does powered by ChatGPT do?
CX Genie is an all-in-one customer engagement platform that uses AI to handle support queries, qualify leads, and manage helpdesk operations. It lets you create AI agents that can automatically respond to customer inquiries on platforms like WhatsApp, Messenger, Instagram, and Shopify. The system can understand customer intent, recommend products, and even collect lead information—all without human intervention. It's designed to provide 24/7 support with response times under 10 seconds.
What sets CX Genie apart is its no-code workflow builder, which allows you to visually design conversation flows and automate complex support scenarios. It includes features like emotion and intent detection, AI-powered auto-tagging, and performance tracking with CSAT reports. The platform seamlessly hands off complex queries to human agents when needed, ensuring a smooth customer experience. It also integrates with existing helpdesk and ticket management systems, consolidating tools that businesses might otherwise need to purchase separately.
This tool is ideal for e-commerce businesses, customer support teams, and agencies that handle multiple clients. Small businesses can use it to provide round-the-clock support without a large team, while larger enterprises can leverage its white-label options and custom AI training. Real-world use cases include automating sales inquiries, collecting customer feedback, managing support tickets, and providing multi-language support across various messaging platforms.
Key features
What makes it stand outWho is powered by ChatGPT for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardFree
- 1 seats
- 1 chatbots
- 20 documents
- 200 conversations per month
- AI Agent
- AI Auto Reply
- Workflow
- Live Chat
- Help Desk
Starter
Everything in Free, plus:
- 5 seats
- Unlimited chatbots
- 100 documents
- 5,000 conversations per month
- Everything from Free
- Workflow
- Live Chat
- Help Desk
Team
Everything in Starter, plus:
- 15 seats
- Unlimited chatbots
- Unlimited documents
- 15,000 conversations per month
- Everything from Starter
- Workflow
- Live Chat
- Help Desk
- Ticket
- Mailbox
Business
Everything in Team, plus:
- Unlimited seats
- Unlimited chatbots
- Unlimited documents
- 60,000 conversations per month
- Everything from Team
- Workflow
- Live Chat
- Help Desk
- Ticket
- Mailbox
- Bot for Multiples Brands
- White Label
Enterprise
Everything in Business, plus:
- Unlimited seats
- Based on request conversations per month
- Everything from Business
- Custom AI Training Model
- SAML SSO
- Customized AI Model
- 24/7 Support
- Specific solution for Enterprise
- 99.9% SLA commitment
- dedicated infrastructure
Trust & presence
Gallery
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