Stylo
AI assistant for Zendesk that drafts customer support responses, translates calls, and improves knowledge base articles.
| What is it | AI assistant for Zendesk that drafts customer support responses, translates calls, and improves knowledge base articles. |
|---|---|
| Pricing | Freemium — from $15/mo |
| Free tier | Yes |
| Platform | Web Application |
| Best for | Drafting customer support responses in Zendesk, Translating and summarizing support calls |
| Domain registered | 2021 |
Data updated Aug. 1, 2026
What does Stylo do?
Stylo is an AI-powered assistant that integrates directly with Zendesk to help customer support teams work more efficiently. It drafts response suggestions for support tickets, translates and summarizes calls, and provides tools to maintain and improve knowledge base articles. The tool gives you control over the AI's output with adjustable brand voice settings including length, formality, tone, and empathy levels.
What makes Stylo stand out is its deep integration with the Zendesk ecosystem and additional context from platforms like Shopify. This allows the AI to generate more relevant and personalized responses based on actual customer data. The platform also includes Stylo Voice for call processing and Scores for performance analytics, providing a comprehensive support optimization suite.
Customer support teams and e-commerce businesses using Zendesk will benefit most from Stylo. It's particularly valuable for teams looking to maintain consistent brand voice while handling high volumes of support requests, or those needing to support customers in multiple languages without expanding their team size.
Key features
What makes it stand outWho is Stylo for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardFree plan
- Help Center Scorecard
Basic plan
- 1 Stylo App
- Email / Live Chat Support
- Yearly Model Tuning
Growth plan
- 2 Stylo Apps
- Thank You Solve
- Spam Detection
- Assisted Onboarding
- Prebuilt integrations
- Quarterly Model Tuning
Professional plan
Everything in Growth plan, plus:
- Full Stylo App Suite
- Dedicated Customer Success
- Dedicated Machine Learning Engineer
- Monthly Model Tuning
- Custom Reporting
Trust & presence
Gallery
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