Customer Service

Formito

No-code chatbot builder to replace website forms — collect leads, provide support, and process payments.

formito.com

Verified Free tier

Quick facts
What is it	No-code chatbot builder to replace website forms — collect leads, provide support, and process payments.
Pricing	Freemium — from $20/mo
Free tier	Yes
Platform	Web Application
Best for	Replacing static contact forms with interactive chatbots, Collecting leads and processing payments on a website
Domain registered	2019

Data updated Aug. 1, 2026

What does Formito do?

Formito is a tool for building chatbots that replace traditional website forms. It lets you create interactive conversation flows to engage with website visitors. You can design bots that collect information, answer questions, schedule appointments, or even process payments through Stripe, all through a visual, no-code interface. The main goal is to turn passive form-filling into an active conversation to improve user engagement.

You build a chatbot by visually arranging different blocks for messages, user inputs (like text, email, or file upload), and actions. Formito stands out with its focus on being an 'intention-first editor' rather than a standard drag-and-drop builder, which aims to simplify the creation process. A key strength is its wide range of integrations; you can automatically send collected data to popular apps like Google Sheets, Slack, Gmail, and Zapier, connecting the chatbot directly to your existing workflow.

This tool is most useful for small business owners, marketers, and support teams who want to automate initial customer interactions. It is ideal for scenarios like a real estate agent capturing lead information, a photographer booking appointments, or a software company collecting bug reports and feature requests directly from users on their site.

AI Sales Assistant Customer Service

#automation#chatbot builder#conversions#customer support#form-replacement#lead generation#no-code#widget

Key features

What makes it stand out

Visual, no-code builder for creating custom chatbots without programming

Multiple sharing options: embed as a widget, launcher, or shareable link

Integrates with tools like Google Sheets, Slack, Zapier, and Stripe for payments

Templates for lead generation, customer support, surveys, and feedback collection

Dashboard to track, browse, and export all chatbot responses

Who is Formito for?

Who benefits most from this tool

Replacing static contact forms with interactive chatbots

Collecting leads and processing payments on a website

Providing 24/7 customer support and FAQ assistance

Pricing

Free tier available — start without a credit card

Free

1 members
100 MB storage
5 chatbots
5% payment block fee
20 blocks per chatbot
1 actions per chatbot
100 responses per month
5 Chatbots
20 Blocks per Chatbot
1 Action per Chatbot
100 Responses/month
1 Member
100 MB Storage
5% Payment Block Fee
Native Integrations

Personal

$20.0/month

$17.0/month billed yearly

1 members
1 GB storage
2% payment block fee
3 actions per chatbot
500 responses per month
Unlimited Chatbots
Unlimited Blocks per Chatbot
3 Actions per Chatbot
500 Responses/month
1 Member
1 GB Storage
2% Payment Block Fee
Native Integrations
Pro Integrations

Startup

$60.0/month

$50.0/month billed yearly

5 members
3 GB storage
1% payment block fee
7 actions per chatbot
2,500 responses per month
Unlimited Chatbots
Unlimited Blocks per Chatbot
7 Actions per Chatbot
2500 Responses/month
5 Members
3 GB Storage
1% Payment Block Fee
Native Integrations
Pro Integrations
Lambda
Remove Formito branding

Business

$120.0/month

$100.0/month billed yearly

10 members
5 GB storage
0.5% payment block fee
15 actions per chatbot
5,000 responses per month
Unlimited Chatbots
Unlimited Blocks per Chatbot
15 Actions per Chatbot
5000 Responses/month
10 Members
5 GB Storage
0.5% Payment Block Fee
Native Integrations
Pro Integrations
Lambda
Remove Formito branding

Trust & presence

Domain Domain registered 2019

Gallery

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