Smartlook
Session recording and analytics platform — watch user behavior, track events, and analyze conversion funnels
| What is it | Session recording and analytics platform — watch user behavior, track events, and analyze conversion funnels |
|---|---|
| Pricing | Freemium |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Works with | Make |
| Best for | identifying user frustration points in apps, optimizing conversion funnels |
| Domain registered | 1997 |
Data updated Aug. 1, 2026
What does Smartlook do?
Smartlook is a product analytics tool that helps you understand how people use your website or mobile app. It records user sessions so you can watch exactly what visitors do, tracks custom events to measure important actions, and provides heatmaps to visualize where people click and scroll. The platform combines quantitative data with qualitative insights, giving you both the numbers and the visual context behind user behavior.
The tool works by installing a small code snippet on your website or integrating with your mobile app. Once set up, it automatically captures user sessions and generates heatmaps without requiring manual configuration. What makes Smartlook stand out is its ability to filter recordings based on specific events or user properties, letting you quickly find relevant sessions instead of watching hours of random user activity. It also offers cross-platform analytics, combining data from both web and mobile applications in one dashboard.
Product managers, UX designers, and marketing teams benefit most from Smartlook. It's particularly useful for identifying why users abandon shopping carts, understanding where people get stuck in onboarding flows, and improving conversion rates by watching real user behavior. E-commerce sites use it to optimize checkout processes, while SaaS companies rely on it to reduce churn and improve feature adoption.
Key features
What makes it stand outWho is Smartlook for?
Who benefits most from this toolTrust & presence
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Works with Make
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