Discourse
Open-source community platform for building support hubs, team workspaces, and discussion forums.
| What is it | Open-source community platform for building support hubs, team workspaces, and discussion forums. |
|---|---|
| Pricing | Freemium — from $20/mo |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Works with | Integrately, Make, n8n, Zapier |
| Best for | Creating a public support hub to reduce ticket volume, Building a developer community for product feedback |
| Domain registered | 2001 |
Data updated Aug. 1, 2026
What does Discourse do?
Discourse is a community platform that helps companies create spaces for conversation, support, and collaboration. It provides the structure for public forums, private team workspaces, product feedback boards, and developer communities. The platform organizes discussions into searchable topics, handles user management, and includes built-in tools for real-time chat and private messaging. You can use it to reduce support costs by letting users help each other, gather product ideas, or keep a distributed team connected.
It works as a highly customizable, open-source application. You can self-host it on your own servers for full control, or use Discourse's managed hosting service. The platform includes hundreds of features out of the box, like moderation tools, SEO optimization, gamification (badges, likes), and single sign-on (SSO). What makes it stand out is its commitment to data ownership—you can export everything at any time—and its scalable architecture that powers communities with millions of monthly views.
This tool is ideal for tech companies, open-source projects, and any organization needing a dedicated space for its users or team. Real-world use cases include creating a public support hub where customers answer each other's questions, running a private forum for product beta testers to give feedback, or hosting a developer community where programmers share code and solutions. It's built for those who want a modern, reliable alternative to older forum software or disjointed communication apps.
Key features
What makes it stand outWho is Discourse for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardFree
- 5GB storage
- 10 categories
- 2 staff seats
- 20,000 monthly emails
- 100,000 AI daily credits
- 500,000 monthly page views
- 2 content translation languages
- Unlimited members
- Unlimited chat
- Preconfigured social logins with Discourse ID
- Free domain
- 2 staff seats
Starter
Everything in Free, plus:
- 5GB storage
- Unlimited categories
- 2 staff seats
- 20,000 monthly emails
- 200,000 AI daily credits
- 500,000 monthly page views
- 3 content translation languages
- Unlimited public & private categories
- Unlimited tags
- Custom groups
- Community summary emails
- Email support
Pro
Everything in Starter, plus:
- 20GB storage
- Unlimited categories
- 5 staff seats
- 100,000 monthly emails
- 500,000 AI daily credits
- 500,000 monthly page views
- 4 content translation languages
- Custom & community themes
- Custom domain
- API and Webhook access
- 15+ plugins
- 5 staff seats
Business
Everything in Pro, plus:
- 100GB storage
- Unlimited categories
- 15 staff seats
- 300,000 monthly emails
- 1,000,000 AI daily credits
- 500,000 monthly page views
- 5 content translation languages
- Advanced reporting & analytics
- Priority support
- Migration services
- 20+ plugins
- 15 staff seats
Enterprise
Everything in Business, plus:
- 200GB+ storage
- Unlimited categories
- Unlimited staff seats
- 1.5M+ monthly emails
- 3,000,000 AI daily credits
- 1M+ monthly page views
- 10 content translation languages
- Expert design & development services
- 99.9% uptime guarantee
- Migration services
- GDPR & CCPA compliant hosting
- 50+ plugins
- Unlimited staff seats
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