English
Non-AI Productivity — Other

Pendo Platform

AI-powered product analytics and user adoption platform — track user behavior, measure AI agent usage, and guide users in-app.

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pendo.io
Verified API available Works with Claude AI Free tier ~14k monthly visits
What is it AI-powered product analytics and user adoption platform — track user behavior, measure AI agent usage, and guide users in-app.
Pricing Freemium
Free tier Yes
Platform Web Application
API Yes
Works with Claude AI
Best for tracking user engagement with AI features, reducing customer churn through predictive analytics
Domain registered 2013

Data updated Aug. 1, 2026

What does Pendo Platform do?

Pendo Platform is an AI-powered analytics and user adoption platform that helps product teams understand how people use their software. It tracks user behavior across web and mobile applications, measures engagement with AI agents, and provides tools to guide users through in-app experiences. The platform collects data on clicks, feature usage, and user interactions to give teams a complete view of how their products are being used.

The platform stands out with its specialized Agent Analytics, which measures how users interact with AI features and connects those interactions to business outcomes. Its Predict module uses machine learning to identify users at risk of churning and highlight expansion opportunities. The natural language Agent Mode lets users ask questions about their product data and get instant answers without building complex reports.

Product managers and development teams benefit most from Pendo Platform, especially those building software with AI components. It helps teams understand which features drive engagement, identify friction points in user journeys, and create targeted in-app guidance to improve adoption. Customer success teams use it to proactively identify at-risk accounts and prevent churn before it happens.

Non-AI Productivity — Other
#ai adoption#customer retention#in-app-guides#product analytics#user behavior

Key features

What makes it stand out
01
Agent Analytics tracks AI agent usage and connects it to business outcomes like retention and revenue
02
Predict identifies users at risk of churning and highlights expansion opportunities
03
In-app Guides provide contextual help to users directly within your application
04
Session Replay lets you watch real user sessions to understand their experience
05
Listen analyzes user feedback and turns it into actionable product insights

Who is Pendo Platform for?

Who benefits most from this tool
tracking user engagement with AI features
reducing customer churn through predictive analytics
creating in-app tutorials and onboarding flows

Pricing

Free tier available — start without a credit card

Free

Free
  • 500 monthly active users
  • Product Analytics
  • In-app Guides
  • Net Promoter Score (NPS) - Pendo branded

Base

Custom
  • Custom monthly active users
  • Product Analytics
  • In-app Guides

Core

Custom
  • Custom monthly active users
  • Product Analytics
  • In-app Guides
  • Session Replay

Ultimate

Custom
  • Custom monthly active users
  • Product Analytics
  • In-app Guides
  • Session Replay
  • Sentiment (NPS, PMF, CSAT surveys)
  • Orchestrate
  • Listen
  • Data Sync

Trust & presence

Search presence Top 1k site
Domain Domain registered 2013

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