Siit
AI service desk platform that automates IT and internal operations workflows end-to-end.
| What is it | AI service desk platform that automates IT and internal operations workflows end-to-end. |
|---|---|
| Pricing | Paid — from $23/mo |
| Free tier | No |
| Platform | Web Application |
| API | Yes |
| Best for | Automating employee onboarding and offboarding processes, Handling IT support tickets like password resets and access requests |
| Domain registered | 2021 |
Data updated Aug. 1, 2026
What does Siit do?
Siit is an AI service desk platform designed to automate internal operations and IT support. It connects to your existing tools to unify employee data, assets, and permissions, then uses AI agents to handle service requests from start to finish. This means tasks like resetting a password, provisioning software access, or managing a hardware replacement can be fully automated, reducing manual work for support teams.
The platform works by deploying what it calls 'agentic AI' that can route requests and execute multi-step workflows across different systems. Key features include a centralized request dashboard, a structured service catalog for standardizing intake, and built-in integrations with popular workplace apps. It also provides analytics to track performance, spot bottlenecks, and build institutional knowledge over time.
Siit is built for IT and operations teams in scaling companies who need to support a growing employee base efficiently. Real-world use cases include automating a significant portion of routine support tickets, streamlining the onboarding process for new hires, and giving employees self-service tools to manage their own requests without waiting for IT help.
Key features
What makes it stand outWho is Siit for?
Who benefits most from this toolPricing
Essentials
- Conversational request management
- Slack, Teams & Email integration
- Knowledge base integrations
- Approvals
- Service catalog
- Email, chat support
Standard
Everything in Essentials, plus:
- Automated Workflows
- Asset & SaaS Management
- Integrations (HRIS, MDM, Ticketing..)
- Service Forms
- Reporting & Analytics
- Email, Chat, Slack Connect support
Pro
Everything in Standard, plus:
- Agents
- AI Assist
- AI Triage
- Monitoring
- Custom Reports & Analytics
- Advanced Support
Trust & presence
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