Dittofeed

Open-source customer engagement platform for automated email, SMS, and webhook messaging.

dittofeed.com

Verified API available Free tier

Quick facts
What is it	Open-source customer engagement platform for automated email, SMS, and webhook messaging.
Pricing	Freemium — from $75/mo
Free tier	Yes
Platform	Web Application
API	Yes
Best for	Automating user onboarding email sequences, Sending transactional messages like password resets
Domain registered	2022

Data updated Aug. 1, 2026

What does Dittofeed do?

Dittofeed is an open-source platform for automating customer messaging. It lets you set up and send automated emails, SMS, and webhook notifications based on user actions. You can create welcome series, appointment reminders, password resets, and other transactional or marketing messages. The core of the system is a visual journey builder where you define triggers and the sequence of messages to send.

What makes Dittofeed stand out is its flexibility and focus on developer needs. It's built to be self-hosted, giving you full control over your data and an escape route from vendor lock-in. The platform also offers embeddable components, so you can integrate its messaging tools directly into your own SaaS product's interface. It provides a comprehensive REST API and Admin API, along with SDKs for easy integration into web and mobile apps.

This tool is a strong fit for software developers and SaaS companies who want a powerful, customizable messaging system without the high costs and limitations of closed platforms like Mailchimp or Customer.io. Marketing and growth teams can use it to build sophisticated, multi-channel campaigns, while the entire organization benefits from the transparency and extensibility of its open-source codebase.

Customer Engagement

#customer engagement#marketing automation#open source#self-hosted

Key features

What makes it stand out

Low-code journey builder for multi-channel automation

Flexible user segmentation with unlimited conditions

Self-hostable to avoid vendor lock-in and control data

Embeddable components and white-labeling for SaaS products

REST and Admin APIs with SDKs for Web, Node.js, and React Native

Who is Dittofeed for?

Who benefits most from this tool

Automating user onboarding email sequences

Sending transactional messages like password resets

Segmenting users for targeted marketing campaigns

Pricing

Free tier available — start without a credit card

Cloud Pro

$75.0/month

10,000 base users
0.004 additional users 10k 100k
0.002 additional users 100k 500k
0.001 additional users 500k plus
Dittofeed hosting
Marketing & transactional automation
Full integrations library
14 day free trial

Support Pro

Custom

Dedicated Slack Connect
Prioritized feature request development
Prioritized response times
Bi-monthly Zoom calls
Implementation assistance for journeys, segments, & templates

Enterprise

Custom

Everything in Self-hosted License, plus:

Multi-tenant advanced auth
Full integrations library
White-labeling
Embedded components
Priority Support
Dittofeed hosting

Trust & presence

Domain Domain registered 2022

Gallery

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