Twenty
An open-source CRM to import, customize, and automate your customer relationship management.
| What is it | An open-source CRM to import, customize, and automate your customer relationship management. |
|---|---|
| Pricing | Freemium — from $9/mo |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Works with | n8n |
| Best for | managing sales pipelines and deals, tracking customer interactions and notes |
| Domain registered | 2004 |
Data updated Aug. 1, 2026
What does Twenty do?
Twenty is a customer relationship management (CRM) platform built for modern businesses. It lets you import large amounts of customer data, organize it with customizable views and fields, and track interactions through tasks, notes, and deal pipelines. It functions as a central hub for all your customer information, replacing the need for scattered spreadsheets and siloed data.
The platform stands out because it is fully open-source, giving you complete control over your data and the ability to tailor the system to your specific workflows. You can create custom objects, set granular user permissions, and automate processes with APIs and webhooks. It includes practical features like Kanban boards for visualizing deal stages, a command menu (⌘K) for quick navigation, rich text notes with markdown support, and email synchronization to keep records up to date.
This tool is ideal for startups and growing companies that need a flexible, affordable alternative to rigid enterprise CRMs. Sales teams can use it to manage their entire pipeline, from initial contact to closing a deal. Support teams can track customer issues, and managers can generate reports to analyze team performance, all within a single adaptable system.
Key features
What makes it stand outWho is Twenty for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardPro
- Unlimited records*
- Custom Objects & Fields
- APIs & Webhooks
- Email Integration
- No credit-card required
Organization
Everything in Pro, plus:
- All of the Pro Plan
- SAML / OIDC SSO
- Priority support
Trust & presence
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