New Resilience
AI-powered CRM and marketing platform designed specifically for behavioral health treatment centers.
| What is it | AI-powered CRM and marketing platform designed specifically for behavioral health treatment centers. |
|---|---|
| Pricing | Paid — from $200/mo |
| Free tier | No |
| Platform | Web Application |
| Best for | tracking patient referrals and admissions, managing alumni relationships post-discharge |
| Domain registered | 2023 |
Data updated Aug. 1, 2026
What does New Resilience do?
New Resilience is a specialized customer relationship management (CRM) platform built for behavioral health providers. It helps treatment centers manage outreach, track referrals, and streamline admissions processes. The platform focuses on turning alumni networks and professional referrals into a consistent channel for new client admissions, all within a HIPAA-compliant environment.
The platform includes three main components: a Behavioral Health CRM for managing outreach and admissions, an Alumni Engagement system that uses automated texting to maintain post-discharge connections while monitoring for relapse risks, and a Community network for treatment centers to exchange referrals. What makes New Resilience stand out is its specific focus on behavioral health workflows, unlike generic CRMs that require workarounds for this specialized field.
This tool is most valuable for small to mid-sized behavioral health providers including detox centers, residential programs, PHP/IOP facilities, and outpatient clinics treating mental health, substance use, and eating disorders. Teams currently using spreadsheets or generic CRMs like Hubspot will find this specifically designed for their compliance needs and referral tracking requirements.
Key features
What makes it stand outWho is New Resilience for?
Who benefits most from this toolPricing
Basic
- HIPAA-compliant & secure platform
- Complete CRM for outreach and admissions
- Customizations to the CRM
- iPhone & Android apps - manage outreach on the go
- Ready-to-use reporting - insights without setup
- Send and receive referrals within New Resilience community
- Includes 3 users
- Essential support included
Standard
Everything in Basic, plus:
- Standard EHR and Call tracking integrations to reduce double entry
- Connect your Gmail/Outlook account to send & receive emails automatically
- Client portal - no more waiting for medical records via Fax
- Launch email campaigns in minutes
- Smart follow-ups - so nothing falls through the cracks
- Unlimited users - no per-seat charges
- Limited support included
Professional
Everything in Standard, plus:
- AI on medical records to assess Clients within seconds
- Customizable reporting
- Custom workflows built for your team's needs
- Unlimited users - no per-seat charges
- 24/7 white-glove support
Trust & presence
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