AskFred

AI chatbot for small business websites — answers customer questions 24/7 using your FAQs and policies.

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Quick facts
What is it AI chatbot for small business websites — answers customer questions 24/7 using your FAQs and policies.
Pricing Paid — from $19/mo
Free tier No
Platform Web Application
Best for Answering common customer questions after business hours, Providing instant info on pricing, hours, and services
Domain registered 2026

Data updated Aug. 1, 2026

What does AskFred do?

AskFred is an AI-powered customer support chatbot designed specifically for small businesses. It works by embedding a simple widget on your website that can answer customer questions instantly, 24 hours a day. You teach AskFred about your business by providing your frequently asked questions, policies, and other important information through an easy editor. Once set up, it handles common inquiries like business hours, pricing, service details, and product questions without human intervention.

The tool stands out for its simplicity and focus on small business needs. Setup takes about five minutes with just one line of code added to your website, and it works with popular platforms like WordPress, Shopify, and Squarespace. AskFred supports over 30 languages automatically and can be customized to match your brand's colors and logo. When it encounters a question it can't answer, it smoothly escalates the conversation to a human team member with full context.

Small businesses like cafes, dental practices, fitness studios, and online stores benefit most from AskFred. It's particularly useful for businesses that receive repetitive questions after hours or have limited staff to handle customer inquiries. Real-world examples include a bakery answering gluten-free options queries at night, a fitness studio providing class schedules to potential members, and a dental practice sharing insurance information when the office is closed.

#ai chatbot#customer support#faq automation#live chat#multi-language#small business#website widget

Key features

What makes it stand out
01
Provides instant responses to customer queries in under a second
02
Learns from your FAQs, documents, and business policies
03
Escalates complex issues to human agents with full context
04
Offers a customizable widget to match your brand's look
05
Includes an analytics dashboard to track common questions

Who is AskFred for?

Who benefits most from this tool
Answering common customer questions after business hours
Providing instant info on pricing, hours, and services
Reducing repetitive support requests for small teams

Pricing

Starter

$19.0/month
  • 500 conversations
  • 1 website
  • 500 conversations/mo
  • Basic customization
  • Email support

Growth

$39.0/month
  • 2,000 conversations
  • 3 websites
  • 2,000 conversations/mo
  • Full customization
  • Analytics dashboard
  • Priority support

Pro

$89.0/month
  • 10,000 conversations
  • Unlimited websites
  • 10,000 conversations/month
  • White-label option
  • Human escalation
  • Dedicated support

Trust & presence

Domain Domain registered 2026

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