Guru
Enterprise knowledge management platform that structures and verifies company information for accurate AI and employee answers.
| What is it | Enterprise knowledge management platform that structures and verifies company information for accurate AI and employee answers. |
|---|---|
| Pricing | Freemium |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Works with | Claude AI, Integrately, n8n, Workato, Zapier |
| Best for | ensuring AI chatbots give accurate, company-approved answers, centralizing product documentation and sales playbooks |
| Domain registered | 2010 |
Data updated Aug. 1, 2026
What does Guru do?
Guru is a knowledge management platform built for companies that use AI. Its main job is to take all the scattered information a business has—like documents in Google Drive, conversations in Slack, tickets in Zendesk, and pages in Confluence—and turn it into a single, verified source of truth. It structures this knowledge, checks it for accuracy, and keeps it up to date. This means when an employee asks a question in their workflow or an AI chatbot needs an answer, the information provided is reliable and approved by the company.
The tool uses AI to do more than just search. It actively manages knowledge by spotting duplicates, identifying gaps where information is missing, and flagging content that is outdated or conflicting. It can draft documents from Slack threads, summarize call themes, and even suggest updates. A key feature is its verification system, which can automatically confirm that a piece of information is correct based on how often it's used and trusted, or route it to a human expert for review. This governance layer is what makes Guru stand out; it's designed to stop AI from giving wrong answers by ensuring the knowledge it pulls from is accurate.
This platform is most valuable for mid-sized to large companies, especially teams in customer support, sales, and IT. Support agents use it to quickly find accurate answers for customers without leaving their help desk. Sales teams use it to access the latest playbooks and product information directly in Salesforce or Slack. The end result is that employees spend less time searching for information and more time doing their jobs, while AI tools built on top of Guru's knowledge layer become significantly more trustworthy and effective.
Key features
What makes it stand outWho is Guru for?
Who benefits most from this toolTrust & presence
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