Kait
AI-powered platform to manage and automate customer conversations across WhatsApp, Instagram, Twitter, and Google Business Messages.
| What is it | AI-powered platform to manage and automate customer conversations across WhatsApp, Instagram, Twitter, and Google Business Messages. |
|---|---|
| Pricing | Unknown |
| Platform | Web Application |
| API | Yes |
| Best for | Managing customer inquiries from multiple social media apps in one place, Automating sales and order-taking via WhatsApp messages |
| Domain registered | 2017 |
Data updated Aug. 1, 2026
What does Kait do?
Kait is a conversational AI platform that centralizes customer communication for businesses. It connects to popular messaging channels like WhatsApp, Instagram, Twitter, and Google Business Messages, bringing all conversations into a single, shared team inbox. This allows multiple agents to manage client interactions from different platforms in one place, making customer service, marketing, and sales outreach more organized.
The platform's standout feature is its FlowBot, an AI-powered chatbot builder. You can create bots to handle a high volume of chats, perform transactions like selling products directly through WhatsApp, book reservations, collect customer data, and send tracking updates. Kait also includes specific tools like a WhatsApp catalog (CartBOT) for product displays and the ability to broadcast messages to customers. The system is designed to automatically route complex queries to the right human agent when needed.
This tool is ideal for businesses that receive a significant number of customer inquiries through social media and messaging apps. Retailers can use it to create a storefront on WhatsApp, restaurants can automate table reservations, and service-based companies can streamline customer support. It's particularly useful for teams looking to scale their communication efforts without a proportional increase in staff, as the AI handles routine questions and tasks.
Key features
What makes it stand outWho is Kait for?
Who benefits most from this toolTrust & presence
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