giosg
Live chat platform with AI support, video calls, and telephony for customer service teams.
| What is it | Live chat platform with AI support, video calls, and telephony for customer service teams. |
|---|---|
| Pricing | Contact for Pricing — from €790/mo |
| Free tier | No |
| Platform | Web Application |
| API | Yes |
| Best for | handling customer inquiries, providing multilingual support |
| Domain registered | 2010 |
Data updated Aug. 1, 2026
What does giosg do?
giosg is a live communication platform designed for customer service and sales teams. It combines live chat, video calls, and telephony into a single interface, allowing agents to handle conversations across multiple channels without switching tools. The platform includes AI features like moderated reply suggestions and real-time translation in over 30 languages to help teams work more efficiently.
The platform stands out with its smart routing system that can distribute conversations based on agent availability, visitor location, language, or custom business rules. It's built for scale, handling everything from small team setups to enterprise-level deployments with hundreds of agents. Security is a key focus, with ISO 27001 certification, GDPR compliance, and EU-based data storage.
Customer service teams in industries like e-commerce, telecommunications, and pharmaceuticals benefit most from giosg. It's particularly useful for businesses needing to provide personalized support while maintaining high security standards. The tool helps agents handle more conversations simultaneously and provides the infrastructure for secure, multilingual customer interactions.
Key features
What makes it stand outWho is giosg for?
Who benefits most from this toolPricing
Custom
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