Activechat
An on-premise platform that automates customer service with AI chatbots, live chat hints, and multi-channel support.
| What is it | An on-premise platform that automates customer service with AI chatbots, live chat hints, and multi-channel support. |
|---|---|
| Pricing | Paid |
| Free tier | No |
| Platform | Web Application |
| Works with | Integrately |
| Best for | automating responses to common support questions, generating and qualifying leads via conversational chatbots |
| Domain registered | 2026 |
Data updated Aug. 1, 2026
What does Activechat do?
Activechat is a customer service automation platform designed for contact centers. It combines several tools into one system: AI-assisted live chat that gives agents real-time hints, self-service chatbots that answer common questions, and conversational marketing features for lead generation. The platform also handles knowledge management by pulling information from websites, PDFs, and past conversations, and provides analytics to track team performance and customer satisfaction.
What makes Activechat stand out is its focus on being an on-premise or private cloud solution, unlike many SaaS competitors. This means businesses host the software on their own servers, which the company argues offers better data security, more customization, and direct control over performance and compliance. Key features include a visual, drag-and-drop chatbot builder that requires no coding, smart routing to send chats to the right agent, and support for channels like website chat, Facebook Messenger, WhatsApp, SMS, and email.
This tool is built for customer service teams and contact centers that handle high volumes of inquiries and prioritize data control. It's useful for companies wanting to deflect routine questions with AI chatbots to free up human agents, for managers needing to standardize knowledge and procedures across a team, and for businesses in regulated industries where keeping customer data on-premise is a requirement. The reported benefits include significant time savings for agents and measurable improvements in customer satisfaction scores.
Key features
What makes it stand outWho is Activechat for?
Who benefits most from this toolPricing
Company License
- Live chat automation
- Natural language bots
- Multiple chat channels
- Visual chatbot builder
- Customer CRM tools
- Reporting and analytics
Developer License
Everything in Company License, plus:
- Unlimited installations
- Billing system
- TypeScript code
- Developer docs
- Dedicated support
Trust & presence
Gallery
Click any image to enlargeAlternatives in Chat & Assistants
intoCHAT
Verified
Chat & Assistants
Build custom AI chatbots for your business — train on your documents, embed on your website, and automate customer support.
ChatBeacon
Verified
Chat & Assistants
AI customer service platform with chatbots, live agents, co-browsing, and CRM — all in one unified system
LiveChatAI
Verified
Chat & Assistants
AI chatbot for customer support — train it on your website and documents to instantly resolve up to 70% of queries.
SiteGPT
Verified
Chat & Assistants
Create custom AI chatbots trained on your website content to provide 24/7 customer support and answer visitor questions instantly.
Mylivechat
Verified
Chat & Assistants
Free live chat widget with AI chatbot and knowledge base for website customer support.
HappyFox Chat
Verified
Chat & Assistants
AI-powered live chat software that helps support teams provide 24/7 customer service with unlimited agents.
Chatgen.ai
Verified
Chat & Assistants
Hybrid chatbot platform for customer acquisition, sales, and support across WhatsApp, Messenger, and other channels
IntelliChat
Verified
Chat & Assistants
Build an AI chatbot trained on your website, documents, and e-commerce data for 24/7 customer support.
Similar tools
aichat.com
Verified
Customer Service
AI-powered customer service platform — build autonomous chatbots for sales, support, and lead generation across multiple channels.
WitChat
Verified
Customer experience
AI-powered customer service platform featuring chatbots, live chat, and conversation analysis tools.
Freshworks
Verified
AI Agent
AI-powered customer messaging platform with live chat, chatbots, and omnichannel support for businesses.
Works with Integrately
View all →
OpenAI
Verified
Models
AI platform offering ChatGPT for conversation, an API for developers, and business solutions — all powered by GPT models.
Picsart
Verified
Photo Editor
AI-powered creative suite for photo editing, design templates, and AI image generation — all in one platform.
Anthropic
Verified
Models
AI research and product company building safe, capable assistants like Claude
Happy Scribe
Verified
Transcription
AI transcription and subtitling tool — convert audio/video to text, generate captions, and translate in 120+ languages.
Aircall
Verified
Customer Service
AI-powered business phone system with live call coaching, automated workflows, and 24/7 AI agents for customer support.
Trello
Verified
Productivity Tools
AI-powered project management tool to organize tasks, track progress, and collaborate with teams using boards, lists, and cards.
Wrike
Verified
Productivity Tools
AI-powered enterprise work management platform that automates tasks, provides insights, and coordinates teams.
Brevo
Verified
AI Marketing
All-in-one marketing platform with AI — send emails, SMS, automate campaigns, and manage customer relationships in one place.