Asknicely
AI-powered customer experience platform for multi-location businesses — capture feedback, get actionable insights, and improve service.
| What is it | AI-powered customer experience platform for multi-location businesses — capture feedback, get actionable insights, and improve service. |
|---|---|
| Pricing | Paid |
| Free tier | No |
| Platform | Web Application |
| Works with | Workato |
| Best for | improving Net Promoter Score (NPS) across locations, converting customer feedback into daily team actions |
| Domain registered | 2003 |
Data updated Aug. 1, 2026
What does Asknicely do?
AskNicely is a customer experience platform designed specifically for businesses with multiple locations. It uses AI to gather and analyze customer feedback through surveys and reviews, then turns that data into clear, actionable steps that teams can implement. The system captures real-time sentiment and provides insights at every organizational level, from frontline employees to company leadership.
The platform's NiceAI technology automatically analyzes customer sentiment to highlight what matters most and identify potential risks early. It uses dynamic, conversational surveys that adapt based on responses, which helps get more detailed feedback and higher response rates. Everything is built around making customer experience improvement straightforward for distributed teams, eliminating guesswork and administrative overhead.
Service businesses like pest control companies, dermatology groups, and financial services firms benefit most from AskNicely. They use it to track customer satisfaction across locations, motivate employees with clear performance data, and ultimately drive business growth through better reviews, more referrals, and increased customer retention. The tool helps connect customer feedback directly to operational changes that improve the bottom line.
Key features
What makes it stand outWho is Asknicely for?
Who benefits most from this toolPricing
Learn
- 500 feedback responses
- Unlimited users
- AI powered surveys
- Automated workflows
- Reports and leaderboards
Grow
Everything in Learn, plus:
- 500 feedback responses
- AI Insight reports
- Real-time TV display
- Integrate Slack and Microsoft Teams
- Assign feedback response
- Request reviews
- AI suggested responses
- Google review manager
- Generate testimonials
Transform
Everything in Grow, plus:
- 500 feedback responses
- In app surveys
- White label surveys
- Unlimited API data extraction
- Set CX goals & recognize achievements
- Team huddles
- Frontline coaching
Trust & presence
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