Agile CRM
All-in-one CRM platform combining sales, marketing automation, and customer service for small businesses.
| What is it | All-in-one CRM platform combining sales, marketing automation, and customer service for small businesses. |
|---|---|
| Pricing | Freemium — from $8.99/mo |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Works with | Integrately, Make, n8n, Workato |
| Best for | managing customer relationships and tracking interactions, running automated email marketing campaigns with landing pages |
| Domain registered | 2011 |
Data updated Aug. 1, 2026
What does Agile CRM do?
Agile CRM is a web-based customer relationship management platform designed for small businesses that want to handle sales, marketing, and customer service from one place. Instead of stitching together separate tools for email campaigns, phone calls, and support tickets, this CRM bundles them into a single dashboard. You get contact management with a 360-degree view of each customer, deal tracking, email marketing with automated workflows, and a help desk for handling support requests. It also includes telephony features like auto dialing, call recording, and voicemail drops, which makes it a practical choice for teams that rely on phone outreach.
The platform stands out by offering a full suite of sales enablement tools — lead scoring, gamification to keep teams motivated, project management, and a built-in appointment scheduler. Marketing side includes landing page builders, form builders, push notifications, and social media management. The service side adds a ticketing system with SLAs, canned responses, and a knowledge base. Everything is integrated, so a lead's journey from a marketing email to a sales call to a support ticket is tracked in one record. Agile CRM also provides a Chrome extension for email tracking and screen capture, plus mobile apps for iOS and Android.
This tool is best suited for small to midsize businesses that want an affordable, all-in-one CRM without needing to buy separate add-ons. Sales teams can manage leads and automate follow-ups, marketers can create campaigns and track engagement, and support agents can handle tickets efficiently. It's a solid choice if you want a CRM that covers the basics of sales, marketing, and service with enough depth to replace a handful of individual apps.
Key features
What makes it stand outWho is Agile CRM for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardFree
- 1,000 Contacts & Companies
- Custom Data Fields
- Lead Scoring
- Unlimited Deals, Tasks & Documents
- Appointment Scheduling
- Custom Deal Milestones
- Email Tracking
- Email Campaigns
- Web Engagement
- Contact Level Analytics
- Form Builder
- Email Templates Builder
- Landing Page Builder
- 5,000 Emails (Branded)
- Web-to-Lead
- Helpdesk
- Groups
- Labels
- Canned Responses
- Views
- Activities
- Reports
- 1 Plugin
- Email Support
- Google Sync
- Chrome Extension
- Basic Reports
Starter
- 10,000 Contacts & Companies
- Custom Data Fields
- Lead Scoring
- Unlimited Deals, Tasks & Documents
- Appointment Scheduling
- Custom Deal Milestones
- Email Tracking
- 2-Way Email Integration
- Email Campaigns
- Web Engagement
- Contact Level Analytics
- Form Builder
- Email Templates Builder
- Landing Page Builder
- 5,000 Emails (Branded)
- Web-to-Lead
- Marketing Automation
- Social Monitoring
- Helpdesk
- Groups
- Labels
- Canned Responses
- Views
- Activities
- Reports
- 3 Plugins
- Email & Phone Support
- Google/Shopify/Stripe Sync
- Chrome Extension
- Basic Reports, Email Reports
Regular
- 50,000 Contacts & Companies
- Custom Data Fields
- Lead Scoring
- Unlimited Deals, Tasks & Documents
- Appointment Scheduling
- Custom Deal Milestones
- Email Tracking
- 2-Way Email Integration
- Custom Deal Tracks
- 2-Way Telephony
- Email Campaigns
- Web Engagement
- Contact Level Analytics
- Form Builder
- Email Templates Builder
- Landing Page Builder
- 5,000 Emails (Branded)
- Web-to-Lead
- Marketing Automation
- Social Monitoring
- Mobile Marketing
- Helpdesk
- Groups
- Labels
- Canned Responses
- Views
- Activities
- Reports
- 50+ Plugins/Integrations
- Email & Phone Support
- Google/Shopify/Stripe Sync
- Chrome Extension
- Basic & Email Reports
Enterprise
- Unlimited Contacts & Companies
- Custom Data Fields
- Lead Scoring
- Unlimited Deals, Tasks & Documents
- Appointment Scheduling
- Custom Deal Milestones
- Email Tracking
- 2-Way Email Integration
- Custom Deal Tracks
- 2-Way Telephony
- Post Call Automation
- Call Recording
- Automated Voicemails
- Email Campaigns
- Web Engagement
- Contact Level Analytics
- Form Builder
- Email Templates Builder
- Landing Page Builder
- 5,000 Emails (Branded)
- Web-to-Lead
- Marketing Automation
- Social Monitoring
- SES/Mandrill/Sendgrid Integration
- Mobile Marketing
- Helpdesk
- Groups
- Labels
- Canned Responses
- Views
- Activities
- Reports
- 50+ Plugins/Integrations
- Email & Phone Support
- Dedicated Account Rep
- Onboarding Coach
- Google/Shopify/Stripe Sync
- Chrome Extension
- Basic, Email & Team Reports
- Access Controls (ACLs)
Trust & presence
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Works with Integrately
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