Kommo
AI-powered CRM that manages sales chats across WhatsApp, Instagram, and other messengers automatically.
| What is it | AI-powered CRM that manages sales chats across WhatsApp, Instagram, and other messengers automatically. |
|---|---|
| Pricing | Contact for Pricing |
| Free tier | No |
| Platform | Web Application |
| API | Yes |
| Works with | Integrately, n8n, Zapier |
| Best for | Managing sales chats from multiple messaging apps in one place, Automating follow-ups and booking meetings without manual work |
| Domain registered | 2014 |
Data updated Aug. 1, 2026
What does Kommo do?
Kommo is an AI-powered CRM built around messaging. Instead of juggling separate inboxes for WhatsApp, Instagram, Messenger, and TikTok, you get one unified chat window where AI handles the busy work. It can reply to customers automatically, book meetings based on chat context, and keep your sales pipeline moving without manual data entry.
The core idea is straightforward: sales conversations happen on messengers, so Kommo plugs directly into those channels. Its AI can suggest replies, set up follow-ups, and even detect which leads are most likely to convert. You also get pipeline management that updates as chats progress, plus tools to track ad conversions and schedule appointments. The platform is designed to reduce repetitive tasks so reps can focus on closing deals.
Small and medium sales teams benefit most — especially those selling through social media or messaging apps. Customer support teams can also use it to manage inquiries across platforms. If your business relies on WhatsApp or Instagram for sales, Kommo offers a practical way to centralize and automate those conversations.
Key features
What makes it stand outWho is Kommo for?
Who benefits most from this toolTrust & presence
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