ELY
AI assistant for hotels — answers guest questions, tracks business insights, and updates your website by message.
| What is it | AI assistant for hotels — answers guest questions, tracks business insights, and updates your website by message. |
|---|---|
| Pricing | Free |
| Free tier | Yes |
| Platform | Web Application |
| Best for | Answering guest questions about their stay, Getting daily business insights and performance updates |
Data updated Sept. 13, 2026
What does ELY do?
ELY is an AI assistant built specifically for hotels. It handles guest questions about their stay, gives your team answers about the business, and pulls insights from guest interactions. The system works from approved hotel knowledge — your brand, tone of voice, and facts — so every response stays consistent with how you want your hotel to appear.
The setup is hands-on. A team of marketing veterans learns about your business, agrees on goals, and builds your website with ELY pre-loaded with your hotel information. They check the work daily and review performance weekly, keeping the AI current and improving it over time. Upcoming features include guest chat on Viber and WhatsApp, voice for phone enquiries, and an AI website you can update by sending a message.
ELY suits hotel owners and managers who want AI assistance without managing the technical side themselves. It's especially useful for small to mid-size hotels that need a reliable way to handle guest questions, monitor business performance, and maintain an online presence — all through one accountable team.
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