Crowd
All-in-one platform for user research — run tests, gather feedback, and analyze insights to improve your product.
| What is it | All-in-one platform for user research — run tests, gather feedback, and analyze insights to improve your product. |
|---|---|
| Pricing | Freemium |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Best for | Conducting unmoderated usability tests, Running live moderated user interview sessions |
| Domain registered | 2022 |
Data updated Aug. 1, 2026
What does Crowd do?
Crowd is a comprehensive user research platform designed to help you understand your customers. It consolidates the tools needed to gather, organize, and analyze user feedback in one place. You can run both unmoderated tests and live moderated sessions, embed a feedback widget directly into your own product, and document all your findings. The goal is to turn scattered user opinions into structured, actionable insights that can guide your product decisions.
What makes Crowd stand out is its integrated AI analysis feature, which helps you quickly identify patterns and themes in your qualitative data. The platform also provides a massive, on-demand panel of over 130,000 participants, which is a huge time-saver for recruiting. With ready-made templates for common research scenarios and integrations to fit into your existing workflow, it's built to get you from question to answer faster. It’s designed to be scalable and collaborative, with team workspaces and features suitable for businesses of various sizes.
This tool is a major asset for product managers, UX researchers, and startup founders who need to make data-driven decisions but lack the time or resources for complex research setups. Whether you're validating a new feature concept, trying to pinpoint why users are churning, or continuously gathering feedback to improve the user experience, Crowd provides the centralized system to manage that entire process. It turns the often-chaotic task of user research into a structured, efficient part of your development cycle.
Key features
What makes it stand outWho is Crowd for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardFree
- 1 editor seats
- 1 kanban boards
- 2 available docs
- 1 feedback widgets
- 3 unmoderated tests
- 20 responses per test widget
- All unmoderated test types
- All feedback types
- Session activity recording (tests)
- Unlimited viewer seats
Starter
Everything in Free, plus:
- 2 editor seats
- 5 kanban boards
- 20 available docs
- unlimited feedback widgets
- unlimited unmoderated tests
- 300 responses per test widget
- Integrations
- Verbal responses (tests)
- Customization options
- Email invite (tests)
- Result filters
- Advanced metrics
Growth
Everything in Starter, plus:
- 5 editor seats
- unlimited kanban boards
- unlimited available docs
- unlimited feedback widgets
- unlimited unmoderated tests
- 10 active moderated sessions
- 1,000 responses per test widget
- AI summary
- Chat with AI
- Recording (moderated sessions)
- Transcript (moderated sessions)
- Priority support
Enterprise
Everything in Growth, plus:
- unlimited editor seats
- unlimited kanban boards
- unlimited available docs
- unlimited feedback widgets
- unlimited unmoderated tests
- unlimited moderated sessions
- unlimited responses per test widget
- Dedicated account manager
- Legal screen (tests)
- Password protection (tests)
- Custom branding options
- Custom legal terms
Trust & presence
Gallery
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