LimeChat
AI customer service agents that handle support tickets, qualify leads, and drive conversions across multiple channels.
| What is it | AI customer service agents that handle support tickets, qualify leads, and drive conversions across multiple channels. |
|---|---|
| Pricing | Contact for Pricing |
| Free tier | No |
| Platform | Web Application |
| API | Yes |
| Best for | handling customer support tickets, qualifying sales leads |
| Domain registered | 2020 |
Data updated Aug. 1, 2026
What does LimeChat do?
LimeChat provides AI-powered customer service agents that automate support and sales conversations across WhatsApp, Instagram, and websites. These bots handle common customer inquiries, qualify leads by asking relevant questions, and can even process orders directly through chat interfaces. The system integrates with popular CRM platforms and e-commerce tools to provide a seamless experience for both businesses and customers.
What sets LimeChat apart is its focus on enterprise-grade performance with human-like conversation quality. The AI agents can maintain context across long conversations, handle multiple intents simultaneously, and escalate to human agents when needed. The platform offers detailed analytics on conversation performance, customer satisfaction, and conversion metrics, helping businesses optimize their automated support workflows.
This tool is particularly valuable for e-commerce businesses, SaaS companies, and any organization handling high volumes of customer inquiries. Real-world use cases include handling product inquiries, processing returns, qualifying sales leads, booking appointments, and providing 24/7 customer support without requiring human intervention during off-hours.
Key features
What makes it stand outWho is LimeChat for?
Who benefits most from this toolPricing
WA Marketing & AI Growth Suite
- 1-click abandoned checkout
- Reorders and feedback requests
- COD verification, COD-to-prepaid
- 2-way broadcasts
- Growth AI Agent (Lead gen and qualification, onboarding, sales assist)
- Retry automation
- Click-based bot (Catalog, FAQs)
- In-chat WhatsApp checkout
- Journey & segmentation builder
- Drop-off reminders
- Ecommerce platforms, CDPs, CRMs, LOS integrations
- Revenue & engagement metrics
AI Support Suite
- Ecommerce - Order tracking, returns, refunds, cancellations, complaints
- Payment issues & account support
- BFSI flows (Loan status, document collection, EMI queries, KYC)
- AI Agent on chat and voice (Tier 2 / 3 / 4 options)
- Powered by Hybrid LLM + Brand SOP
- AI conversational audit
- Agent Copilot
- Image recognition
- AI bot flow builder
- Smart agent handoff
- CRMs, LOS, logistics & returns partners integrations
- Conversational analytics, support efficiency, bot performance & CSAT metrics
Trust & presence
Gallery
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